Wilfredo René Ramírez Pérez
Guatemala City,Guatemala
Summary
My mission is To, have a good career, And achieve success for the company and myself. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of a team.
Overview
14
14
years of professional experience
Work History
Chat Support Specialist
WALMART
GUATEMALA CITY, GUAT
05.2021 - 08.2022
- Provided timely, accurate and professional customer service to all clients.
- Assisted customers with inquiries regarding products and services.
Customer Service Rep/tech Support/collection
NEARSOL CALL-CENTER
01.2016 - 01.2018
Clinical Research Assistant
GUATECALL
GUATEMALA CITY, GUAT
01.2014 - 01.2015
- Identified potential subjects through outreach efforts at local clinics or physician offices utilizing approved recruitment materials.
answering calls, and looking for items online
pinkdot.
01.2009 - 01.2010
Education
High School Diploma -
Hollywood High School
Hollywood California01-1998
CODING PROGRAMING - OPEN
HARVARD UNIVERSITY ONLINE
Cambridge, MassachusettsSome College (No Degree) - ADJ LAW1 LAW2
LACC
CALIFORNIASkills
- Bilingual/Spanish/English read and write
- Communications skills
- Interpersonal skills
- Research and planning
- Organizational skills
- Management skills
- Computer advanced skills
- Artificial intelligence
- marketing fundamentals
- seo1
- seo2
School
- Hollywood high school, 1995, 1998
- LACC community college, 2001, 2003, law 1, law2, Administration of justice
Timeline
Chat Support Specialist
WALMART
05.2021 - 08.2022
Customer Service Rep/tech Support/collection
NEARSOL CALL-CENTER
01.2016 - 01.2018
Clinical Research Assistant
GUATECALL
01.2014 - 01.2015
answering calls, and looking for items online
pinkdot.
01.2009 - 01.2010
High School Diploma -
Hollywood High School
CODING PROGRAMING - OPEN
HARVARD UNIVERSITY ONLINE
Some College (No Degree) - ADJ LAW1 LAW2
LACC
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