POWER BI & OFFICE 365
Victor Manuel Corzo Perez
Talent Acquisition Specialist
Guatemala City,GU
Summary
Adept at elevating talent acquisition strategies, significantly enhanced candidate quality and team performance at AlliedGlobal. Leveraging expertise in Strategic Sourcing and Behavioral Interviewing, established vital industry connections and optimized recruitment metrics, achieving notable candidate satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Talent Acquisition Specialist
AlliedGlobal
03.2022 - Current
- Improved overall candidate quality by implementing a strategic sourcing plan tailored to the organization''s needs.
- Working with talent acquisition Assistants and talent acquisition Auxiliary, contributing to their professional growth and enhanced team performance using Methodology 4DX and KPIs Indicators such as performance, weekly goals, retention of the lead, candidate satisfaction and others.
- Actively participated in industry events, further expanding the organization''s reach and visibility within the broader talent market.
- Established long-term relationships with external agencies to guarantee access to diverse talent pools when needed.
- Successfully filled challenging roles within tight deadlines while maintaining excellent candidate satisfaction ratings.
- Optimized recruiting efforts by analyzing metrics and refining strategies based on data-driven insights.
Temp Supervisor - Disney Plus & Star Plus TS Team
ATENTO AGUILAR BATRES
08.2021 - 03.2022
- Oversaw daily operations of Troubleshooting Experts department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions as we were working directly with error codes that a tier 1 cs agent didn't know how to fix.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Designed different workflows and strategies as guidelines for our Voice and Chats Tier 1 Agents to Support Customer from USA, LATAM, EUROPE under my troubleshooting experts team.
Education
College - Industrial Psychology
Universidad Marino Galvez De Guatemala
Guatemala City, Guatemala 05.2001 -
Skills
Social Media Recruiting
Technical recruiting
Strategic Sourcing
Applicant Tracking Systems
Behavioral Interviewing
Recruitment Metrics Analysis
High-Volume Recruiting
Software
Languages
English
Full Professional
Certification
DIPLOMADO EN CONDUCCION DE TV Y RADIO - PCS INTERNATIONAL
Timeline
DIPLOMADO EN CONDUCCION DE TV Y RADIO - PCS INTERNATIONAL
11-2022
Lead Talent Acquisition Specialist
AlliedGlobal
03.2022 - Current
Temp Supervisor - Disney Plus & Star Plus TS Team
ATENTO AGUILAR BATRES
08.2021 - 03.2022
College - Industrial Psychology
Universidad Marino Galvez De Guatemala
05.2001 -
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