Vanessa Mull
Antigua, Guatemala
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Knowledge of medical terminology and administrative procedures.
Overview
10
10
years of professional experience
Work History
Kitchen Team Member
Chick Fil A
06.2024 - 11.2024
- Collaborated with team members to expedite orders during peak hours, minimizing wait times for customers.
- Participated in ongoing training sessions to stay current on industry trends and best practices for food preparation.
- Provided exceptional service through positive interactions with both front-of-house staff members and customers when necessary.
Missionary Translator
Iglesia Evangelica Del Camino
01.2022 - 03.2023
- Translated for Mission Teams traveling from the United States to Guatemala.
- Assisted in medical clinics held by mission teams by aiding in communication between patients and doctors.
- Developed effective communication skills by interacting with diverse populations in various settings.
Missionary Volunteer
The GOD'S CHILD Project
08.2016 - 05.2019
- Provided compassionate care to individuals facing personal challenges or crises, offering guidance and support when needed.
- Offered educational support to children in need by providing tutoring services in various subjects.
- Assisted with fundraising activities.
Certified Clinical Medical Assistant
Dallastown Medical Assitant
10.2014 - 08.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
Education
Certificate - TEFL
Bridge Education Group
Online08-2019
Associates - Certified Clinical Medical Assistant
YTI Career Institute
York, PA11-2014
Skills
- Creativity and Innovation
- Cultural adaptability
- Critical thinking
- Active listening
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Medical terminology knowledge
Languages
Spanish
Full Professional
Timeline
Kitchen Team Member
Chick Fil A
06.2024 - 11.2024
Missionary Translator
Iglesia Evangelica Del Camino
01.2022 - 03.2023
Missionary Volunteer
The GOD'S CHILD Project
08.2016 - 05.2019
Certified Clinical Medical Assistant
Dallastown Medical Assitant
10.2014 - 08.2016
Certificate - TEFL
Bridge Education Group
Associates - Certified Clinical Medical Assistant
YTI Career Institute
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