Valerie Garcia
Sales And Lead Manager
2da Calle 36-75 Z.7 Calzada Mateo Flores, Parque Mateo
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Sales and Lead Manager for Inside Sales
IDT / National Retail Solutions
02.2021 - 05.2024
- Delegated high volumes of work to empower team, build trust, and assist with professional development.
- Identified areas of process inefficiency, recommending improvements that led to significant cost savings for the organization.
- Set overall vision and provided team leadership.
- Follow up with customers
- Sales based on metrics
- Seek customer satisfaction
- Lead generator and cold calling experience
Sales Agent
Banco Industrial
10.2020 - 01.2021
- Contributed to event marketing, sales and brand promotion.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Negotiated prices, terms of sales and service agreements.
Outbound Sales and Customer Service Representative
VXI
09.2019 - 09.2020
- Utilized customer service software to manage interactions and track customer satisfaction.
- Sales and up sales
- Answered customer telephone calls promptly to avoid on-hold wait times.
Salesperson
Sociedad Protectora Del Niño / Duty Free
10.2016 - 04.2018
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Consulted with businesses to supply accurate product and service information.
- Manage inventory and stock levels
Education
Aviation For Cabin Crew - Flight Attendance
Escuela Círculo Aéreo Guatemalteco
Guatemala09.2022
No Degree - Licenciatura En Ciencias De La Comunicación
Universidad Rafael Landivar
Guatemala2018
High School Diploma -
Colegio El Sagrado Corazón De Jesús
Guatemala10.2014
Skills
- Team Collaboration
Organization skills
Professional Demeanor
Professional and Courteous
Lead Generation
Team Collaboration
References
Víctor Garcia
Capacitaciones Empresariales
+502 59187536
Lissi Garcia
HR Business Partner Tigo
+502 30652451
Caleb Garcia
Supervisor VXI
+502 49714005
Maria Paula Bonilla
Lead Manager IDT
+502 42966899
Timeline
Sales and Lead Manager for Inside Sales
IDT / National Retail Solutions
02.2021 - 05.2024
Sales Agent
Banco Industrial
10.2020 - 01.2021
Outbound Sales and Customer Service Representative
VXI
09.2019 - 09.2020
Salesperson
Sociedad Protectora Del Niño / Duty Free
10.2016 - 04.2018
Aviation For Cabin Crew - Flight Attendance
Escuela Círculo Aéreo Guatemalteco
No Degree - Licenciatura En Ciencias De La Comunicación
Universidad Rafael Landivar
High School Diploma -
Colegio El Sagrado Corazón De Jesús
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