Tricia Chacón
IT Staffing Manager/ Recruiter
Guatemala
Summary
Driven Staffing Manager with track record of thriving in fast-paced, challenging settings. Team player with strong communication and interpersonal abilities.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Staffing Manager
Oowlish Technology
Remote
02.2023 - Current
- Review existing commercial opportunities and ensure proper communication to the Hunting, Recruiting, and Staffing teams.
- Evaluate candidate profiles approved in technical interviews and determine the best matches for opportunities/clients.
- Conduct staffing interviews to ensure the correct candidates are sent to clients.
- Coordinate the presentation of candidates to clients and follow up with the staffing team.
- Conduct monthly reviews of results and KPIs.
- Review and audit existing processes to suggest improvements.
- Define tactics and strategies to improve KPIs through new processes, automation, innovation, tools, etc.
- Coordinate the process of making offers and onboarding.
IT Recruiter
Oowlish Technology
Remote
09.2021 - 03.2023
- Identify top-tier technical talent by utilizing Boolean search techniques to scout for Software Developers, DevOps experts, Architects, Designers, Project/Product Managers, among others.
- Perform initial interviews and compile interview reports.
- Coordinate interviews with technical evaluators and do the follow up with the candidates.
- Post job listings on Lever and LinkedIn Recruiter.
- Support the staffing process, including coordinating interviews with clients and providing follow-up until completion.
Executive Recruiter
Search IN
Guatemala
05.2016 - 09.2021
- Manage the complete recruitment and selection process for strategic and administrative positions across various industries, including consumer goods, retail, pharmaceuticals, services, banking, and agribusiness for local and international companies.
- Lead organizational climate assessment and 360-degree feedback projects at the managerial level for various business sectors.
- Advise executives and operational/administrative staff in individual and group outplacement processes, providing them with valuable tools for reintegration into the workforce.
- Deliver workshops and lectures to university students, professional organizations, and other interest groups, sharing knowledge and generating new professional contacts.
Lecturer
ESI School of Management
Guatemala
01.2014 - 10.2017
- Teaches courses in a hybrid format (online and on-site) in the Postgraduate and MBA programs, covering topics such as Transition Leadership, Human Resource Management, and Organizational Behavior.
- Utilized distance learning technology (BlueQuill Learning Management System) to instruct students remotely.
Consultant
Independent
Guatemala
10.2006 - 05.2016
- Undertake projects for organizations such as Grupo Almo, Chamber of Industry of Guatemala, Aquacorp (DAHO Pozos), ABASA (Coca-Cola), COSEIN, Ingenio Magdalena, ENERGUATE, and ARQCO Outsourcing.
Organizational Development Specialist/HR Recruiter
Pepsico Foods
Guatemala
01.2003 - 10.2006
- Execute recruitment, selection, and onboarding processes for administrative staff at the local level.
- Coordinate and monitor Performance Evaluation, Organizational Climate Assessment, 360-degree feedback, and Annual Human Resources Planning processes for Central America.
Education
Bachelor of Arts - Industrial And Organizational Psychology
01.1997 - 10.2003
Skills
Staffing strategy
IT Recruitment
Executive Recruitment
Coaching
Organizational Development
Collaborative team work
English
Certification
Multidimensional Coaching Certification Training
Timeline
Staffing Manager - Oowlish Technology
02.2023 - Current
IT Recruiter - Oowlish Technology
09.2021 - 03.2023
Executive Recruiter - Search IN
05.2016 - 09.2021
Lecturer - ESI School of Management
01.2014 - 10.2017
Multidimensional Coaching Certification Training
08-2013
Consultant - Independent
10.2006 - 05.2016
Organizational Development Specialist/HR Recruiter - Pepsico Foods
01.2003 - 10.2006
Universidad Rafael Landívar - Bachelor of Arts, Industrial And Organizational Psychology
01.1997 - 10.2003