Sophia Bennett

I worked as a Visitor Program Coordinator alongside other coordinators and staff to welcome visitors to the mission and help make the most out of their visit.

• Accompanying and translating for groups during their activities to ensure a safe and fun visit.
• Communicating with groups before and during their visit to give them the best experience possible.
• Manage many different calendars and schedules to make sure everyone is on the same page and informed.
• Manage a group of up to 10 volunteers making schedules, doing initial training, and check-in meetings.
• Communicating weekly plans with program directors.
• Scheduling daily transport to and from activities, hotel stays, transport to and from the airport, and making sure everyone has adequate meals.
• Attending weekly meetings with other visitor program staff.
• Completing assigned projects to keep everything up to date.
• Be available for visitors at all times to answer questions and attend to their needs.

Worked as a volunteer at the mission ensuring that all visitors were taken care of.

• Translating daily activities for visiting groups.
• Being available to answer any questions that visitors have.

I worked as a server and server assistant alongside a large group of workers to guarantee a high-quality visit by all customers.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep th dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Handled cash transactions accurately, contributing to balanced daily financial reports.

I worked as a barn hand to make sure that all horses were taken care of and healthy.

• Managed a herd of 10 horses.
• Feeding each horse their correct feed.
• Being aware of any changes of behavior in the horses.
• Staying in contact with barn managers to give updates on all the horses.
• Putting horses outside in the correct pastures.
• Clean stalls.
• Return horses to their stalls.
• Do last checks to make sure each and every horse is healthy and acting normal.