Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Selvin Benjamin Sosa Salguero

Selvin Benjamin Sosa Salguero

Villa Nueva

Summary

I am a freshman, who looks for great opportunities to grow in his professional and intellectual profile; I want to gain experience and learn new things that will help me to achieve my goals in order to maximize the quality of life of my family. I do not mind starting little because my plans are huge.

Overview

2
2
years of professional experience
11
11
years of post-secondary education
1
1
Language

Work History

Everyday Banking Associate

Advanced Call Center Technologies
06.2024 - Current
  • I assist people from all U.S. on their concerns regarding everyday banking, for instance a debit card that got blocked or perhaps an unauthorized transaction that needs to be disputed, I also have great knoledge on loans and digital banking platforms, which is something quite common within my daily tasks. Sometimes I need to do outbound calls in order to meet customer needs. Overall I offer a complete banking service over the phone.

Customer Service Representative

Intouch CX
10.2023 - 01.2024
  • This was my first job, and I gained a lot of experience with it, I improved my english skills and learned new things about the professionalism of a job, I really enjoyed my time working however my position was just temporaly since I was hired as a vacacionist, so even though they extened my time there, the contract eventually ended.

Education

Bachelor In Science -

Liceo Frater
01.2013 - 10.2023

Skills

Focus

Integrity

Passion

Developing customer relationships

Customer Service-oriented

Know your customer

Money transfers

Relationship building

Employee motivation

Customer education

Personal Information

Date of Birth: 05/14/06

Timeline

Everyday Banking Associate

Advanced Call Center Technologies
06.2024 - Current

Customer Service Representative

Intouch CX
10.2023 - 01.2024

Bachelor In Science -

Liceo Frater
01.2013 - 10.2023
Selvin Benjamin Sosa Salguero