Selvin Benjamin Sosa Salguero
Villa Nueva
Summary
I am a freshman, who looks for great opportunities to grow in his professional and intellectual profile; I want to gain experience and learn new things that will help me to achieve my goals in order to maximize the quality of life of my family. I do not mind starting little because my plans are huge.
Overview
2
2
years of professional experience
11
11
years of post-secondary education
1
1
Language
Work History
Everyday Banking Associate
Advanced Call Center Technologies
06.2024 - Current
- I assist people from all U.S. on their concerns regarding everyday banking, for instance a debit card that got blocked or perhaps an unauthorized transaction that needs to be disputed, I also have great knoledge on loans and digital banking platforms, which is something quite common within my daily tasks. Sometimes I need to do outbound calls in order to meet customer needs. Overall I offer a complete banking service over the phone.
Customer Service Representative
Intouch CX
10.2023 - 01.2024
- This was my first job, and I gained a lot of experience with it, I improved my english skills and learned new things about the professionalism of a job, I really enjoyed my time working however my position was just temporaly since I was hired as a vacacionist, so even though they extened my time there, the contract eventually ended.
Education
Bachelor In Science -
Liceo Frater
01.2013 - 10.2023
Skills
Focus
Integrity
Passion
Developing customer relationships
Customer Service-oriented
Know your customer
Money transfers
Relationship building
Employee motivation
Customer education
Personal Information
Date of Birth: 05/14/06
Timeline
Everyday Banking Associate
Advanced Call Center Technologies
06.2024 - Current
Customer Service Representative
Intouch CX
10.2023 - 01.2024
Bachelor In Science -
Liceo Frater
01.2013 - 10.2023
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