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- Committed
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Hi, I’m
RODRIGO CAMPOS
Guatemala City
Summary
Overview
6
years of professional experience
2
Languages
Work History
ALORICA
Customer Service Representative
11.2023 - 01.2024
Job overview
TELUS INTERNATIONAL
Customer Service Representative
02.2021 - 10.2023
Job overview
ALLIED GLOBAL
Customer Service Representative
03.2020 - 09.2020
Job overview
ROYALE PRESTIGE
Sales Agent
08.2019 - 03.2020
Job overview
ALLIED GLOBAL
Customer Service Representative
11.2018 - 06.2019
Job overview
ROYALE PRESTIGE
Sales Agent
04.2018 - 08.2018
Job overview
ALLIED GLOBAL
Back Office Specialist
08.2017 - 01.2018
Job overview
Education
UNIVERSIDAD GALILEOGuatemala City, Guatemala
Degree in Graphic Design (in Process) from Graphic Design
2029
University Overview
UNIVERSIDAD SAN CARLOS DE GUATEMALAGuatemala City, Guatemala
Degree in Psychology (3rd Semester) from Clinical Psychology
2017
University Overview
GREEN LAWN GUATEMALAGuatemala City, Guatemala
Bachelor's Degree in Computing And Scence from Computing With Scientific Orientation
11.2015
University Overview
CAMPO ALTO SAN CRISTÓBAL SCHOOLGuatemala City, Guatemala
Secondary Grades from 8th And 9th Grades
2013
University Overview
COLEGIO ADLERIANOGuatemala City, Guatemala
Primary from 1st Grade To 7th Grade
2011
University Overview
Skills
- Call center experience
- Soft skills for quality customer service
- Customer Account Management
- Call Metrics
- Shipping procedures understanding
- Microsoft Office tools handling
- Order documentation
- Teamwork and Collaboration
- Understanding Customer Needs
- Problem-solving abilities
Languages
Spanish
Native language
Spanish
Proficient
C2
English
Upper intermediate
B2
German
Beginner
A1
Skills And Courses
Skills And Courses
- Finishing School English Program at INTECAP
- Microsoft Office: 2013 and previous ones
- Operative systems: Windows 10 and previous ones
- Apple devices knowledge
- Graphic design software's knowledge
Personal Information
Personal Information
- Age: 26
- Nationality: Guatemalan
- Marital Status: Single
- Religion: Catholic
References
References
- Luis Humberto Caballero, Informatics security manager at Banco Azteca Guatemala - +502-44823510
- Jose Eduardo Estrada, Technical advisor at Ministry of Environment and Natural Resources - +502-38743215
Timeline
Customer Service Representative
ALORICA
11.2023 - 01.2024
Customer Service Representative
TELUS INTERNATIONAL
02.2021 - 10.2023
Customer Service Representative
ALLIED GLOBAL
03.2020 - 09.2020
Sales Agent
ROYALE PRESTIGE
08.2019 - 03.2020
Customer Service Representative
ALLIED GLOBAL
11.2018 - 06.2019
Sales Agent
ROYALE PRESTIGE
04.2018 - 08.2018
Back Office Specialist
ALLIED GLOBAL
08.2017 - 01.2018
UNIVERSIDAD GALILEO
Degree in Graphic Design (in Process) from Graphic Design
UNIVERSIDAD SAN CARLOS DE GUATEMALA
Degree in Psychology (3rd Semester) from Clinical Psychology
GREEN LAWN GUATEMALA
Bachelor's Degree in Computing And Scence from Computing With Scientific Orientation
CAMPO ALTO SAN CRISTÓBAL SCHOOL
Secondary Grades from 8th And 9th Grades
COLEGIO ADLERIANO
Primary from 1st Grade To 7th Grade