Rocio Aguilar
Industrial Engineering
Guatemala City
Summary
Experienced System Analyst with a strong background in implementing and certifying management systems. Played a key role in the certification process for ISO 14001 (Environmental Management) and ISO 22301 (Business Continuity) standards within the energy sector. Contributed to the successful implementation of the Environmental Management System and provided valuable support to suppliers in developing quality and continuity plans. Internal auditor for FSSC 22000 and ISO 9001 with comprehensive understanding of these standards. Certified as a PCQI by the FSPCA for preventive controls under the FSMA of the FDA, specializing in certifying plants according to international food safety standards, particularly ISO 9001 and FSSC 22000. Proficient in implementing, developing, and certifying Food Safety Management Systems based on FSSC 22000 and HACCP (Codex Alimentarius), also managing the SID registration of human consumption products with the FDA. Actively supports initiatives related to innovation, development, and digital transformation within the organization.
Overview
9
9
years of professional experience
2
2
Languages
Work History
MANAGEMENT SYSTEMS ANALYST
Transportadora De Energìa De Centroamérica, S.A.
Gutemala, Guatemala
02.2024 - Current
- Provide support to Integrated Management System (IMS) processes through the identification, tracking, control, and closure of improvement opportunities, risks, changes, and lessons learned.
- Participate in the implementation and management of documented information, execution of the internal audit plan, and monthly monitoring of performance indicators and objectives.
- Review quality plans submitted by contractors, conducts site visits to supervise compliance, and maintains effective communication with contractors and contract supervisors to provide feedback and clarify quality requirements.
- Support the implementation of innovation methodologies, verified compliance with 5S (order and cleanliness) at construction sites, and ensures adherence to occupational health and safety policies, IMS requirements, and the Business Continuity Management System (BCMS)
Management System Analyst
SMI Solutions
Guatemala, Guatemala
06.2022 - 02.2024
- Led the implementation of a Management System based on FSSC 22000 and ISO 9001:2015 for the in-house PET bottle blowing plant, achieving successful certification.
- Oversaw the homologation of the in-house blowing plant according to Coca-Cola Company Quality and Guiding Principles requirements. Implemented the 5S program in the Injection and Blowing plant.
- Developed and validated HACCP plans. Acted as Food Safety Team Leader and Lead Auditor for the management system based on FSSC 22000 and ISO 9001:2015 standards. Conducted internal audits on Good Manufacturing Practices (GMP).
Head of Quality Control
Avícola Fátima S.A.
Guatemala, Guatemala
02.2022 - 06.2022
- Managed quality control in the egg packaging and sanitation area, ensuring compliance with food safety standards.
- Oversaw the food safety management system and implemented operational sanitation plans to maintain hygiene and prevent contamination.
- Monitored sanitation processes and conducted regular assessments to ensure adherence to established protocols.
- Achieved the certification of FSSC22000.
Head of Management Systems
PRALCASA (Productos B&B)
Guatemala, Guatemala
02.2020 - 01.2022
- Led the implementation of the FSSC 22000-based management system.
- Conducted internal audits for areas involved in the food safety and quality management system.
- Developed and validated HACCP plans for export products. Managed and controlled supplier audits. Acted as team leader for the food safety team and lead auditor for the FSSC 22000-based management system.
- Handled and authorized FDA regulations and managed packaging materials in accordance with RTCA standards.
- Implemented standardization of weighing and measurements in the production plant during the development of a new production module.
Process Auditor
PRALCASA (Productos B&B)
Guatemala, Guatemala
03.2019 - 02.2020
- Identified, proposed, and developed improvement projects within various departments.
- Designed and documented manuals, procedures, and records for FSSC 22000 certification.
- Managed and controlled documentation within the purchasing department.
- Detected improvement opportunities, developed action plans, and provided support to ensure that root cause analysis was addressed using effective methodologies, facilitating cultural change.
- Prepared audit reports for upper management and followed up on corrective actions and compliance dates set by process owners.
- Proposed improvements to the food safety management system and participated in the HACCP team, identifying Critical Control Points (CCPs) in the production processes.
Production Manager
AROMATICOS DE CENTRO AMERICA (KERRY)
09.2016 - 08.2017
- Led improvement projects within the production department, ensuring the efficiency of manufacturing processes and compliance with quality, food safety, and occupational safety standards.
- Responsible for managing key production indicators such as CAPEX, operating time, plant efficiency, monthly production costs, and floor inventory.
- Developed manuals for identifying Critical Control Points (CCPs) and designed SSOPs in line with FSSC 22000 certification requirements, and oversaw the production plan and documentation management, participated in the relocation of the production facility, and conducted pilot testing of new products.
- Served as a member of the emergency response team.
Education
No Degree - Msc. Industrial Management And Service Enterprises
Universidad De San Carlos De Guatemala
Guatemala 1 2018 - 1 2019
Posgrado - International Trade Management
AGEXPORT
1 2015 - 1 2016
Bachelor of Science - Industrial Engineering
Universidad De San Carlos De Guatemala
1 2008 - 1 2013
Skills
Food Safety & Quality Systems:Implementation and certification of FSSC 22000, HACCP plans, food defense, and food fraud prevention
Internal Auditing & Compliance:Conducting internal audits under ISO 9001 and FSSC 22000; managing corrective actions and regulatory compliance (FDA, RTCA)
Production & Process Optimization:Leading improvement projects, managing production indicators (CAPEX, efficiency, inventory), and ensuring operational efficiency
Documentation & Standardization:Development of manuals, procedures (SSOP/POES), production plans, and control of technical documentation
Supplier & Packaging Management:Auditing suppliers, managing packaging materials per regulations, and ensuring traceability
Detail-Oriented & Analytical
Process Improvement Mindset
Adaptable and Proactive
Strong Communication & Reporting
Team Leadership & Training
Resilient Under Pressure
Additional Trainings
- Food Defense and Food Fraud Prevention, M&D Academy, 06/01/23, 8 hours
- Internal Auditor Training for the FSSC 22000 V5.1 Scheme for Food Packaging Manufacturers, Grupo FS, 03/01/23, 16 hours
Introduction, Interpretation, and Implementation of the FSSC 22000 V5.1 Scheme for Food Packaging Manufacturers, Grupo FS, 02/01/23, 16 hours - Introduction, Interpretation, and Implementation of the ISO 9001:2015 Quality Management System Standard, Grupo FS, 02/01/23, 16 hours
- Labeling Standards, Additives, and Colorants (FDA and RTCA), Agexport, 12/01/22, 10 hours
- PCQI: Preventive Controls for the Food Industry, FSPCA (AGEXPORT), 02/01/21, 32 hours
- FSSC 22000 V5.1 Standard Update, 04/01/21
- Interpretation of the Standard and Internal Auditor Training Based on the FSSC 22000 V5 Standard, SGS, 03/01/20, 32 hours
- HACCP (Hazard Analysis and Critical Control Points), INTECAP, 12/01/20, 8 hours
- Internal Auditor Based on the ISO 9001 Standard, KLABS Professional Services, 08/14/18, 60 hours
- Balanced Scorecard, Rafael Landívar University, 06/19/17, 15 hours
- Diploma in Occupational Health and Safety, Intecap, 07/17/17, 9 hours
- Effective Leadership and Personnel Management, Chamber of Commerce of Guatemala, 05/01/17, 5 hours
- HACCP (Hazard Analysis and Critical Control Points), IQ EMPRESARIAL, 06/01/17, 8 hours
- FSSC 22000 V4 (FSSC 22000 Standard Update), Management Assessors, S.A., 05/01/17, 4 hours
- Internal Auditor Based on the ISO 9001 Standard, KLABS Professional Services, 08/14/18, 60 hours
Timeline
MANAGEMENT SYSTEMS ANALYST
Transportadora De Energìa De Centroamérica, S.A.
02.2024 - Current
Management System Analyst
SMI Solutions
06.2022 - 02.2024
Head of Quality Control
Avícola Fátima S.A.
02.2022 - 06.2022
Head of Management Systems
PRALCASA (Productos B&B)
02.2020 - 01.2022
Process Auditor
PRALCASA (Productos B&B)
03.2019 - 02.2020
Production Manager
AROMATICOS DE CENTRO AMERICA (KERRY)
09.2016 - 08.2017
No Degree - Msc. Industrial Management And Service Enterprises
Universidad De San Carlos De Guatemala
1 2018 - 1 2019
Posgrado - International Trade Management
AGEXPORT
1 2015 - 1 2016
Bachelor of Science - Industrial Engineering
Universidad De San Carlos De Guatemala
1 2008 - 1 2013