Ricardo Lima

Dedicated on potential clients on product offerings, demonstrating value proposition and driving interest in company services making phone calls to existing list of clients to offer cruise vacations, answer to all questions giving a follow up to potential sales, achieve a percentage of calls daily and giving more than $1,000,000 revenue to the company in 2023.

Assisted in the development of new marketing materials that showcased product benefits effectively to potential clientele.

• Ensured compliance with company policies and procedures among all team members while maintaining a positive work environment.
• Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
• Resolved escalated customer complaints professionally while maintaining company reputation.
• Coordinated with cross-functional teams for successful product launches and promotional events.
• Enhanced team productivity by creating a supportive work environment and providing ongoing feedback