Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic
Priscilla Barrundia

Priscilla Barrundia

Guatemala,GU

Summary

Experienced in administrative duties and customer service: received calls, solve problems, scheduled meetings, handled travel arrangements and purchasing. Computer skills: word, excel, photoshop, illustrator, Canva, power point. Excellent problem solving and communication skills. I am a fast learner and like challenges and I like to do my best in my work and go the extra mile.

Overview

13
13
years of professional experience
1
1
Language

Work History

Customer Service

American Airlines
Remote
07.2022 - Current
  • Developed customer service scorecards to measure customer service performance.
  • Provided outstanding customer service.
  • Provided exemplary customer service on each field visit to deliver exemplary customer service.
  • Developed a deep understanding of customer service principles and customer service best practices.

Manager

Kameros studio
Guatemala
01.2019 - 07.2022

call center

Allied Global
guatemala
01.2015 - 02.2016
  • Customer service, solve problems and help customers

Customer service

banco promerica
guatemala
08.2013 - 09.2014
  • Customer service and received calls

Traffic agent customer service

Aeromexico
guatemala
06.2011 - 04.2013
  • Customer service, check in and baggage

Education

High school - undefined

Verbo
Guatemala, Guatemala
01.2004 - 10 2005

Graphic design - undefined

Galileo
Guatemala, Guatemala
01.2006 - 11 2007

Fashion design - undefined

DETS
Guatemala, Guatemala
02.2019 - 12 2021

Stylist - undefined

Muní Guatemala
Guatemala, Guatemala
01.2020 - 3 2021

Consulting image and personal shopper - undefined

Vogue
01.2019 - 6 2019

Visual merchandising - undefined

Elle
06.2019 - 10 2019

Business administration - undefined

NBS
04.2020 - 4 2020

Photography - undefined

INTECAP
04.2020 - 4 2020

Fashion design - undefined

Crehana
01.2018 - 6 2018

Branding social media - undefined

Crehana
01.2019 - 5 2019

Image consulting and personal shopper - undefined

Vogue
06.2020 - 6 2020

Community manager - undefined

Intecap
01.2022 - 11 2022

Fashion events organization - undefined

Intecap
03.2021 - 6 2021

Skills

Complaint Handling

Call center experience

Up-selling abilities

Patience Maintenance

Personal Information

  • Place of Birth: Guatemala
  • Date of Birth: 04/01/1988
  • Nationality: Guatemalan
  • Driving License: Yes

References

  • Gabriel Piriz, 55467101
  • Lubia Castillo, 44526316

Timeline

Customer Service

American Airlines
07.2022 - Current

Community manager - undefined

Intecap
01.2022 - 11 2022

Fashion events organization - undefined

Intecap
03.2021 - 6 2021

Image consulting and personal shopper - undefined

Vogue
06.2020 - 6 2020

Business administration - undefined

NBS
04.2020 - 4 2020

Photography - undefined

INTECAP
04.2020 - 4 2020

Stylist - undefined

Muní Guatemala
01.2020 - 3 2021

Visual merchandising - undefined

Elle
06.2019 - 10 2019

Fashion design - undefined

DETS
02.2019 - 12 2021

Manager

Kameros studio
01.2019 - 07.2022

Consulting image and personal shopper - undefined

Vogue
01.2019 - 6 2019

Branding social media - undefined

Crehana
01.2019 - 5 2019

Fashion design - undefined

Crehana
01.2018 - 6 2018

call center

Allied Global
01.2015 - 02.2016

Customer service

banco promerica
08.2013 - 09.2014

Traffic agent customer service

Aeromexico
06.2011 - 04.2013

Graphic design - undefined

Galileo
01.2006 - 11 2007

High school - undefined

Verbo
01.2004 - 10 2005
Priscilla Barrundia