Priscilla Barrundia
Guatemala,GU
Summary
Experienced in administrative duties and customer service: received calls, solve problems, scheduled meetings, handled travel arrangements and purchasing. Computer skills: word, excel, photoshop, illustrator, Canva, power point. Excellent problem solving and communication skills. I am a fast learner and like challenges and I like to do my best in my work and go the extra mile.
Overview
13
13
years of professional experience
1
1
Language
Work History
Customer Service
American Airlines
Remote
2022.07 - Current
- Developed customer service scorecards to measure customer service performance.
- Provided outstanding customer service.
- Provided exemplary customer service on each field visit to deliver exemplary customer service.
- Developed a deep understanding of customer service principles and customer service best practices.
Manager
Kameros studio
Guatemala
2019.01 - 2022.07
call center
Allied Global
guatemala
2015.01 - 2016.02
- Customer service, solve problems and help customers
Customer service
banco promerica
guatemala
2013.08 - 2014.09
- Customer service and received calls
Traffic agent customer service
Aeromexico
guatemala
2011.06 - 2013.04
- Customer service, check in and baggage
Education
High school - undefined
Verbo
Guatemala, Guatemala 2004.01 - 10 2005
Graphic design - undefined
Galileo
Guatemala, Guatemala 2006.01 - 11 2007
Fashion design - undefined
DETS
Guatemala, Guatemala 2019.02 - 12 2021
Stylist - undefined
Muní Guatemala
Guatemala, Guatemala 2020.01 - 3 2021
Consulting image and personal shopper - undefined
Vogue
2019.01 - 6 2019
Visual merchandising - undefined
Elle
2019.06 - 10 2019
Business administration - undefined
NBS
2020.04 - 4 2020
Photography - undefined
INTECAP
2020.04 - 4 2020
Fashion design - undefined
Crehana
2018.01 - 6 2018
Branding social media - undefined
Crehana
2019.01 - 5 2019
Image consulting and personal shopper - undefined
Vogue
2020.06 - 6 2020
Community manager - undefined
Intecap
2022.01 - 11 2022
Fashion events organization - undefined
Intecap
2021.03 - 6 2021
Skills
Complaint Handling
Call center experience
Up-selling abilities
Patience Maintenance
Personal Information
- Place of Birth: Guatemala
- Date of Birth: 04/01/1988
- Nationality: Guatemalan
- Driving License: Yes
References
- Gabriel Piriz, 55467101
- Lubia Castillo, 44526316
Timeline
Customer Service
American Airlines
2022.07 - Current
Community manager - undefined
Intecap
2022.01 - 11 2022
Fashion events organization - undefined
Intecap
2021.03 - 6 2021
Image consulting and personal shopper - undefined
Vogue
2020.06 - 6 2020
Business administration - undefined
NBS
2020.04 - 4 2020
Photography - undefined
INTECAP
2020.04 - 4 2020
Stylist - undefined
Muní Guatemala
2020.01 - 3 2021
Visual merchandising - undefined
Elle
2019.06 - 10 2019
Fashion design - undefined
DETS
2019.02 - 12 2021
Manager
Kameros studio
2019.01 - 2022.07
Consulting image and personal shopper - undefined
Vogue
2019.01 - 6 2019
Branding social media - undefined
Crehana
2019.01 - 5 2019
Fashion design - undefined
Crehana
2018.01 - 6 2018
call center
Allied Global
2015.01 - 2016.02
Customer service
banco promerica
2013.08 - 2014.09
Traffic agent customer service
Aeromexico
2011.06 - 2013.04
Graphic design - undefined
Galileo
2006.01 - 11 2007
High school - undefined
Verbo
2004.01 - 10 2005