Pedro Pires

Contributed to the development of four mobile applications for a leading telecommunications company using OutSystems technology. Worked on both Mobile and Reactive Web apps, applying Agile methodologies throughout the development lifecycle. Key responsibilities included designing and implementing scalable front-end and back-end logic, integrating with REST, optimizing performance, managing data models and entities, handling offline capabilities, and collaborating closely with cross-functional teams including UX/UI designers, testers, and product owners

Implementation of a claims management application for an insurance company, using OutSystems technology and Agile methodology. Main focus on engineering task development, troubleshooting, and issue resolution.
Key Activities:
Developing new features;
Troubleshooting analysis and fixing;
Providing support to both Production and Testing environments

Implementation of a CRM project for a Portuguese company team using Outsystems platforms with main focus on Engineering Tasks development and Troubleshooting analysis and fixing.
Key Activities:
Developing new features;
Troubleshooting analysis and fixing;
Providing support to both Production and Testing environments

Data migration project for Service Repository (EOC Service Registry), for a Latin American telecommunications company (Costa Rica and Panama).
Key Activities:
Design migration solution for EOC (HLD/LLD);
Audit existing data systems and deployments and identify errors or areas for improvement;
Develop ETL process and orchestrator for EOC migration;
Cleanse or translate data so that it can be effectively moved between systems, apps, or software;
Manage cross-program data assurance for physical data items in source and target systems;
Perform migration and testing of static data and transaction data from one core system to another;
Perform data migration audit, reconciliation and exception reporting;
Dry-Run Simulation;
Cut-over Simulation;
Live Support.

Involved as senior consultant with main focus on engineering tasks development and troubleshooting analysis and fixing on a project for a New Zealand telecommunications company.
Key Activities:
Working in Agile mode (sprints and monthly releases) I've been involved in the OM/AS design
components fitting and sometimes improving business requirements;
Development/enhancement of functionalities related to Fiber and Wireless technology (interfaces,
external services, workflows);
Troubleshooting analysis and fixing;
Supporting production releases.

Involved in a project to develop a new order management system for all mobile offerings provided by a Namibian telecommunications company using NOSSIS Suite tool.

The project was to develop a new order management system for all mobile offers provided by PT. We manage customer loyalty, equipment shipment stock availability, card configurations (change invoice, change billing plan, etc.).
I was involved in almost stage of this project. From function design, mapping external service interfaces and implement all that in Conceptwave OrderCare 5.1.
I also participaded in software qualit (Peer to Peer and End to End), using the application HP Quality Center.