Google Workspace
Paulina Randmets
Industrial Engineer
Guatemala City,GU
Summary
Results-driven Operations and Project Manager with over a decade of experience managing complex projects across diverse industries including marketing, financial areas, sustainable fashion, and technology. Demonstrated ability to lead cross-functional teams, optimize workflows, and deliver projects on time and within budget. Adept at client communication, building strong relationships, and solving problems with a focus on results. Proven track record of successfully producing 21 conferences in 12 countries, showcasing exceptional organizational and planning skills. Native to Guatemala with a multicultural background, leveraging diverse perspectives to excel in professional settings. Passionate about excellence and committed to driving operational success and project achievements.
Overview
22
22
years of professional experience
22
22
years of post-secondary education
Work History
Project Manager
Structured Agency (Marketing Agency)
08.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks in ClickUp according to urgency, resource availability, and alignment with organizational goals.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
Operations Manager
Marketing Marvel (Marketing Agency)
01.2023 - 09.2023
- Developed systems and procedures to improve operational quality and team efficiency.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and implemented strategies to maximize customer satisfaction.
Senior Project Manager
REBORN- NAECO
01.2022 - 04.2023
- Sustainable fashion company where managed the team to process projects/orders in Asana, HubSpot, and Xero
- Liaison with Customers (NatWest, Hilton, voco, Aramco) and the factory.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Collaborated with internal teams to resolve client issues quickly and efficiently.
- Improved customer satisfaction rates by providing tailored solutions to meet individual client needs.
Event Manager
CTO Academy
09.2022 - 1 2023
- Managing online events as well as in-Person Networking events.
- Enhanced event attendee experience by overseeing all aspects of event planning and execution.
- Negotiated favorable contracts with venues, caterers, and other service providers to maximize budget efficiency.
Virtual Event Coordinator
Zync, virtual meetings platform
1 2022 - 09.2022
- Manage the Fully Remote Talk show.
- Spearheaded virtual event planning, coordinating logistics, promoting events, and managing attendee registration process.
- Coordinated schedules and timelines for events.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Facilitated smooth transitions between sessions by coordinating technical requirements during events.
Project Manager
MedSpaMarketing
03.2022 - 06.2022
- Asana Process Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Virtual Office Manager
Digital Mules (Marketing Agency)
01.2021 - 03.2022
- Improved team communication by utilizing online collaboration tools and scheduling regular video conferences.
- Optimized workflow efficiency with the establishment of clear guidelines for internal processes and procedures.
- Handled payroll processing accurately, ensuring timely payments to all employees.
- Assisted executive leaders in making informed decisions based on thorough data analysis.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Contacted clients with past-due payments and actively monitored payments due from clients.
Partnership/Event Manager
Duplessy Foundation
01.2020 - 01.2022
- Recruit partners (mainly CDFIs) to sponsor coaching for WIM business owners to $1M annual sales
- Managed 50 Workshops in Zoom and 2 Virtual Summits.
- Spearheaded virtual event planning, coordinating logistics, promoting events, and managing attendee registration process.
- Assisted in budget management for partnered initiatives while keeping costs within allotted limits without compromising quality outcomes.
- Identified potential partners through thorough market research and networking events, resulting in new business opportunities.
- Enhanced partner relationships by consistently maintaining open lines of communication and addressing concerns promptly.
Operations and General Manager
International Money Transfer Conferences
01.2015 - 04.2020
- Production of events and conferences developed and produced 21 conferences and trade fairs in 12 countries.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed a diverse range of events, from small-scale workshops to large conferences with over 700 attendees.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and implemented strategies to increase sales and profitability.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
Head Project Manager and Customer Service Manager
Caoba Doors
08.2004 - 09.2011
- Manufacture and distribute wooden doors and windows for export to the USA.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Account Manager Suppliers Market Study
AC Nielsen
1 2004 - 08.2004
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Product Manager
KORAMSA
03.2002 - 01.2004
- Manufacture and Distribution of Jeans for brands like Banana Republic, Old Navy, and GAP.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Maintained positive vendor relations to build strong partnerships.
- Liaised with clients to better understand business needs and current market landscape.
BPR Business Process Re-Design and Strategic Planning
Avon Products de Centro América
1 2001 - 03.2002
- Redesign of Administrative Processes, Sales, Marketing, Finance, and Operational Costs.
- Leveraged data analytics tools to identify trends and areas for improvement within the company''s operations, driving more informed decisionmaking.
- Designed and executed change management plans to facilitate smooth implementation of strategic initiatives at all organizational levels.
Education
Diploma - Digital Marketing
SHAW ACADEMY
Spain 05.2001 - 05.2015
Master of Science - Marketing
MESOAMERICAN UNIVERSITY
Guatemala City, Guatemala 05.2001 - 05.2006
Bachelor of Science - Industrial Engineering
UNIVERSIDAD RAFAEL LANDIVAR
Guatemala City, Guatemala 05.2001 - 05.2004
Skills
Projects, and Events evaluation and execution
Software
Microsoft Office
Asana, Click-Up
Basecamp, Mondaycom
Pipedrive HubSpot, Pandadoc, Notion
Shopify
Xero
Quickbooks
Video editing (veed YouTube), Canva
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Project Manager
Structured Agency (Marketing Agency)
08.2023 - Current
Operations Manager
Marketing Marvel (Marketing Agency)
01.2023 - 09.2023
Event Manager
CTO Academy
09.2022 - 1 2023
Project Manager
MedSpaMarketing
03.2022 - 06.2022
Senior Project Manager
REBORN- NAECO
01.2022 - 04.2023
Virtual Office Manager
Digital Mules (Marketing Agency)
01.2021 - 03.2022
Partnership/Event Manager
Duplessy Foundation
01.2020 - 01.2022
Operations and General Manager
International Money Transfer Conferences
01.2015 - 04.2020
Head Project Manager and Customer Service Manager
Caoba Doors
08.2004 - 09.2011
Product Manager
KORAMSA
03.2002 - 01.2004
Diploma - Digital Marketing
SHAW ACADEMY
05.2001 - 05.2015
Master of Science - Marketing
MESOAMERICAN UNIVERSITY
05.2001 - 05.2006
Bachelor of Science - Industrial Engineering
UNIVERSIDAD RAFAEL LANDIVAR
05.2001 - 05.2004
Virtual Event Coordinator
Zync, virtual meetings platform
1 2022 - 09.2022
Account Manager Suppliers Market Study
AC Nielsen
1 2004 - 08.2004
BPR Business Process Re-Design and Strategic Planning
Avon Products de Centro América
1 2001 - 03.2002
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