Olga Carolina Posadas
Guatemala ,GU
Summary
Motivated professional with excellent leadership, project management and problem-solving abilities developed several years of progressive administrative experience. Well-versed in all clerical needs of fast-paced offices and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.
Overview
6
6
years of professional experience
Work History
Office Administrator
Yilport Holding
Guatemala , Guatemala
07.2022 - Current
- Developed and implemented office policies and procedures.
- Managed office budget to handle inventory, postage and vendor services.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Administered payroll and maintained proper documentation of employee personnel.
- Maintained filing system for records, correspondence and other documents.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Recruited and trained new employees to meet job requirements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Manage international purchases and provide technical support for imports and exports.
Import and Export Coordinator
CEMACO
Guatemala , Guatemala
01.2021 - 07.2022
- Coordinated and monitored the shipment of goods to ensure timely delivery.
- Maintained detailed records of all imported and exported products.
- Analyzed pricing trends in foreign markets to determine competitive advantages for export sales.
- Collaborated with internal departments such as purchasing, accounting, logistics. in order to facilitate successful import and export operations.
- Identified opportunities for improvement within current processes in order to increase efficiency and reduce costs associated with imports and exports.
- Prepared reports summarizing import and export activity for management review.
- Performed risk assessments on potential new suppliers based on financial stability, compliance history.
- Checked import and export documentation to determine cargo contents.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Attended industry conferences and training seminars in order to stay informed about changes in global trade regulations.
Diplomatic Assistant
Ministry of Foreign Affairs of Guatemala
Guatemala , Guatemala
05.2021 - 11.2021
- Assisted in the preparation of reports, presentations and correspondence.
- Assisted in the Developed and managed relationships with foreign governments, international organizations, and other US embassies.
- Organized events to promote the Guatemalan diplomatic corps' mission and values.
- Represented the Guatemala diplomatic corps at conferences and meetings.
- Participated in negotiations of bilateral and multilateral agreements.
Deputy General Manager
Multivisión Cuilapa
Cuilapa , Santa Rosa
10.2018 - 01.2021
- Organized and monitored workflow of daily operations to ensure smooth functioning of the organization.
- Prepared reports on various aspects of organizational operations for senior management review.
- Analyzed financial data to identify potential opportunities for cost savings or revenue generation.
- Conducted market analysis to develop plans for new product launches and promotional campaigns.
- Monitored progress against key performance indicators to evaluate effectiveness of operational activities.
- Facilitated communication between different departments within the organization for effective coordination.
- Maintained up-to-date knowledge about industry trends and best practices related to general management functions.
- Communicated effectively with stakeholders at all levels including customers, vendors, partners.
- Upheld policies, procedures and brand standards in operations.
- Served as main liaison between employees and leadership team to relay questions and concerns.
- Interpreted regulations, laws and rules to appropriately develop processes and procedures.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Supervised employees through planning, assignments, and direction.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Recruited, interviewed and hired qualified staff for open positions.
- Designed sales and service strategies to improve revenue and retention.
- Analyzed market trends to inform business decisions and strategies.
Education
Master in International Trade And Business Management - International Trade And Business Management
EUDE Business School
Spain07-2024
Postgraduate Degree in Foreign Trade - Foreign Trade
AGEXPORT
Guatemala 06-2023
Postgraduate in Management Direction - Management Direction
Universidad De San Carlos De Guatemala
Guatemala 06-2023
Bachelor of International Affairs - Business, Cooperation, Project Management
Universidad Rafael Landívar
Guatemala 09-2020
High School Diploma -
Normal School For Preschool Teachers
Guatemala 11-2015
Skills
- Expense Reporting
- Operations Management
- Word Processing
- Technical Support
- Customer Engagement
- Administrative Support
- Tax Preparation
- Project Management
- Travel Coordination
- Payroll Administration
- Business Administration
- Business Correspondence
- Verbal Communication
- Time Management
- Planning events
Languages
Spanish
First Language
English
Advanced (C1)
C1
Javanese
Elementary (A2)
A2
Timeline
Office Administrator
Yilport Holding
07.2022 - Current
Diplomatic Assistant
Ministry of Foreign Affairs of Guatemala
05.2021 - 11.2021
Import and Export Coordinator
CEMACO
01.2021 - 07.2022
Deputy General Manager
Multivisión Cuilapa
10.2018 - 01.2021
Master in International Trade And Business Management - International Trade And Business Management
EUDE Business School
Postgraduate Degree in Foreign Trade - Foreign Trade
AGEXPORT
Postgraduate in Management Direction - Management Direction
Universidad De San Carlos De Guatemala
Bachelor of International Affairs - Business, Cooperation, Project Management
Universidad Rafael Landívar
High School Diploma -
Normal School For Preschool Teachers
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