Summary
Overview
Work History
Education
Skills
Timeline
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Nelson Navarro

Nelson Navarro

Analyst Programmer
Guatemala City

Summary

Adept in software development and client communication, I leveraged my expertise at Ericsson De Guatemala to enhance productivity and streamline operations. My collaborative approach and proficiency in programming languages like Java and C# have consistently driven project success, demonstrating a keen attention to detail and a commitment to excellence.

Highly-skilled Programmer with more than 10 years in software design, development and integration. Advanced knowledge of SQL and c# programming languages. Logical and professional with excellent problem-solving skills.

Effective at supporting team needs with high-quality code, subject matter expertise and collaboration skills. Skilled programmer and complex problem-solver experienced in data analytics and report writing.

Overview

25
25
years of professional experience
2
2
Languages

Work History

Programmer Analyst

Share De Guatemala
11.2019 - 11.2024
  • Worked closely with clients to establish specifications and system designs.
  • Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently.
  • Communicated complex technical concepts clearly to non-technical stakeholders during project discussions and progress updates.
  • Tested and deployed scalable and highly available software products.
  • Boosted productivity by automating repetitive tasks using custom-built scripts and tools.
  • Improved software efficiency by identifying and resolving programming errors in existing systems.
  • Maintained existing applications and designed and delivered new applications.

IT Engineer / Tester

Ericsson De Guatemala
01.2016 - 10.2019
  • Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
  • Designed and deployed effective IT solutions for increased productivity and streamlined operations.
  • Managed IT projects from inception to completion, ensuring on-time delivery within budget constraints.
  • Developed comprehensive documentation for IT processes, streamlining knowledge sharing among team members.
  • Reduced downtime by proactively monitoring systems and conducting regular maintenance tasks.

System Developer Principal

Xerox De Guatemala
10.2014 - 11.2015
  • Gathered valuable user feedback by conducting usability tests on prototypes leading to enhanced end-user experience.
  • Collaborated with stakeholders to define and clarify user requirements.
  • Designed, documented and implemented database solutions to support web applications.
  • Designed, planned and implemented new systems and enhancements to existing systems to improve productivity.
  • Created and enhanced business applications and reports using workflow automation and other technology tools.

Analyst Programmer

Cosein, S.A.
09.2011 - 09.2014
  • Collaborated with cross-functional teams to drive successful project completion and client satisfaction.
  • Tested and deployed scalable and highly available software products.
  • Continuously updated programming skills through self-directed learning opportunities, staying current with industry trends and best practices.
  • Supported business growth by researching and implementing cutting-edge technologies into existing systems.
  • Mentored junior programmers, sharing knowledge and best practices to elevate team performance overall.
  • Built databases and table structures for web applications.

Support Engineer

Data S.W.
06.2009 - 08.2011
  • Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
  • Implemented technical solutions to solve customer issues and increase satisfaction.
  • Documented technical issues and solutions to enable tracking history and maintain accurate logs.
  • Developed strong relationships with key clients, acting as their primary point of contact for all technical concerns.
  • Collaborated with outside departments to implement system-wide improvements.
  • Designed custom solutions for high-value clients, ensuring client retention and satisfaction.

Analyst Programmer

Telgua, S.A.
04.2000 - 10.2008
  • Continuously updated programming skills through self-directed learning opportunities, staying current with industry trends and best practices.
  • Supported business growth by researching and implementing cutting-edge technologies into existing systems.
  • Built databases and table structures for web applications.
  • Provided technical support using knowledge of complex technology to solve problems and support new projects.
  • Stored, retrieved and manipulated data for close analysis of database performance.
  • Designed and developed several computer software web applications.
  • Implemented innovative systems for data collection.
  • Increased efficiency in data analysis tasks through the creation of customized algorithms and reports.
  • Designed and implemented scalable applications for data extraction and analysis.

Education

High School Diploma -

University Mariano Galvez De Guatemala
Guatemala City
05.2001 -

Skills

Software development

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Timeline

Programmer Analyst

Share De Guatemala
11.2019 - 11.2024

IT Engineer / Tester

Ericsson De Guatemala
01.2016 - 10.2019

System Developer Principal

Xerox De Guatemala
10.2014 - 11.2015

Analyst Programmer

Cosein, S.A.
09.2011 - 09.2014

Support Engineer

Data S.W.
06.2009 - 08.2011

High School Diploma -

University Mariano Galvez De Guatemala
05.2001 -

Analyst Programmer

Telgua, S.A.
04.2000 - 10.2008

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Nelson NavarroAnalyst Programmer