Nelson Navarro
Analyst Programmer
Guatemala City
Summary
Adept in software development and client communication, I leveraged my expertise at Ericsson De Guatemala to enhance productivity and streamline operations. My collaborative approach and proficiency in programming languages like Java and C# have consistently driven project success, demonstrating a keen attention to detail and a commitment to excellence.
Highly-skilled Programmer with more than 10 years in software design, development and integration. Advanced knowledge of SQL and c# programming languages. Logical and professional with excellent problem-solving skills.
Effective at supporting team needs with high-quality code, subject matter expertise and collaboration skills. Skilled programmer and complex problem-solver experienced in data analytics and report writing.
Overview
25
25
years of professional experience
2
2
Languages
Work History
Programmer Analyst
Share De Guatemala
11.2019 - 11.2024
- Worked closely with clients to establish specifications and system designs.
- Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently.
- Communicated complex technical concepts clearly to non-technical stakeholders during project discussions and progress updates.
- Tested and deployed scalable and highly available software products.
- Boosted productivity by automating repetitive tasks using custom-built scripts and tools.
- Improved software efficiency by identifying and resolving programming errors in existing systems.
- Maintained existing applications and designed and delivered new applications.
IT Engineer / Tester
Ericsson De Guatemala
01.2016 - 10.2019
- Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
- Designed and deployed effective IT solutions for increased productivity and streamlined operations.
- Managed IT projects from inception to completion, ensuring on-time delivery within budget constraints.
- Developed comprehensive documentation for IT processes, streamlining knowledge sharing among team members.
- Reduced downtime by proactively monitoring systems and conducting regular maintenance tasks.
System Developer Principal
Xerox De Guatemala
10.2014 - 11.2015
- Gathered valuable user feedback by conducting usability tests on prototypes leading to enhanced end-user experience.
- Collaborated with stakeholders to define and clarify user requirements.
- Designed, documented and implemented database solutions to support web applications.
- Designed, planned and implemented new systems and enhancements to existing systems to improve productivity.
- Created and enhanced business applications and reports using workflow automation and other technology tools.
Analyst Programmer
Cosein, S.A.
09.2011 - 09.2014
- Collaborated with cross-functional teams to drive successful project completion and client satisfaction.
- Tested and deployed scalable and highly available software products.
- Continuously updated programming skills through self-directed learning opportunities, staying current with industry trends and best practices.
- Supported business growth by researching and implementing cutting-edge technologies into existing systems.
- Mentored junior programmers, sharing knowledge and best practices to elevate team performance overall.
- Built databases and table structures for web applications.
Support Engineer
Data S.W.
06.2009 - 08.2011
- Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Developed strong relationships with key clients, acting as their primary point of contact for all technical concerns.
- Collaborated with outside departments to implement system-wide improvements.
- Designed custom solutions for high-value clients, ensuring client retention and satisfaction.
Analyst Programmer
Telgua, S.A.
04.2000 - 10.2008
- Continuously updated programming skills through self-directed learning opportunities, staying current with industry trends and best practices.
- Supported business growth by researching and implementing cutting-edge technologies into existing systems.
- Built databases and table structures for web applications.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Stored, retrieved and manipulated data for close analysis of database performance.
- Designed and developed several computer software web applications.
- Implemented innovative systems for data collection.
- Increased efficiency in data analysis tasks through the creation of customized algorithms and reports.
- Designed and implemented scalable applications for data extraction and analysis.
Education
High School Diploma -
University Mariano Galvez De Guatemala
Guatemala City 05.2001 -
Skills
Software development
Web application development
Technical analysis
Performance optimization
Business intelligence
Programming
API development
Proficient in VB and C#
Application database architecture
Client communication
Code writing
Data migration
Big data processing
Programming development support
Web development
Object oriented languages
Teamwork and collaboration
Java programming language
Programming languages: java, C#, net, Python
Programming languages
XML web services
Scripting languages: PHP, python, javascript
Structured query language
Microsoft office
Databases: Oracle, SQL Server
Attention to detail
Timeline
Programmer Analyst
Share De Guatemala
11.2019 - 11.2024
IT Engineer / Tester
Ericsson De Guatemala
01.2016 - 10.2019
System Developer Principal
Xerox De Guatemala
10.2014 - 11.2015
Analyst Programmer
Cosein, S.A.
09.2011 - 09.2014
Support Engineer
Data S.W.
06.2009 - 08.2011
High School Diploma -
University Mariano Galvez De Guatemala
05.2001 -
Analyst Programmer
Telgua, S.A.
04.2000 - 10.2008