Micah phillips
franklin
Summary
Dynamic Cook Manager at Green Wall Bar & Grill with a proven track record in kitchen management and ingredient sourcing. Enhanced customer satisfaction through effective conflict resolution and innovative menu development. Skilled in maintaining sanitation standards and temperature control, fostering a collaborative team environment to achieve exceptional food quality.
Overview
2
2
years of professional experience
Work History
Cook Manager
Green Wall Bar & Grill
03.2025 - Current
- Managed daily kitchen operations to ensure food quality and consistency.
- Developed new menu items based on seasonal ingredients and customer preferences.
- Supervised kitchen staff to foster a collaborative and efficient work environment.
- Executed food preparation tasks while adhering to standardized recipes and portion sizes.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Caterer
Hamiltons Catering
10.2024 - Current
- Prepared and presented a variety of catering menus for diverse events.
- Managed food inventory and ensured compliance with safety standards.
- Collaborated with team to execute seamless event setups and breakdowns.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Farm Hand
Adkin Farms
06.2024 - 07.2025
- Operated and maintained farm equipment to ensure optimal performance and safety standards.
- Assisted in planting, cultivating, and harvesting crops according to seasonal schedules.
- Monitored crop health and implemented pest management strategies to enhance yield quality.
- Coordinated with team members to streamline workflow and improve operational efficiency.
Education
High School Diploma -
Franklin Jr/Sr High School
Franklin IL05-2026
Skills
- Obtained a Certified Food Safety Manager Certificate
- Kitchen management
- Experienced in Ingredient sourcing
- Qualified in Sanitation standards
- Certified in Temperature control regulating what foods should be at certain temps
Additional Information
References
Josh Adkins
217-473-6321
Gorge Hamilton
217-473-8523
Kyle Hamilton
217-370- 6909
Timeline
Cook Manager
Green Wall Bar & Grill
03.2025 - Current
Caterer
Hamiltons Catering
10.2024 - Current
Farm Hand
Adkin Farms
06.2024 - 07.2025
High School Diploma -
Franklin Jr/Sr High School