Summary
Overview
Work History
Skills
Education
Additional Preparation
Timeline
Generic
Maritza Barrios

Maritza Barrios

Project Manager/Scrum Master
Guatemala

Summary

Experienced IT Project Manager with a strong focus on software development using agile methodologies including Scrum, Kanban, and SAFe. Successfully managed end-to-end projects in the financial, healthcare, e-commerce/logistics and Salesforce industries. Proven ability to work with external customers, acting as the primary contact for gathering requirements, conducting weekly follow-ups, sprint reviews, and status meetings. Skilled in leading multiple teams concurrently and leveraging a technical background as a former software developer to improve communication with development teams.

Overview

19
19
years of professional experience

Work History

Project Manager/Scrum Master

Shipwire
01.2022 - Current
  • Company Overview: Logistics
  • Ownership of the assigned projects and development team
  • Direct communication with external customers including: requirements gathering, weekly follow-ups, sprint reviews, status meetings, etc
  • Coordination with cross-functional teams within the organization to make sure the customer and project have what is needed to ensure successful delivery
  • Manage end-to-end deliverables
  • Coordinate change management of the impacted features, ensure acceptance
  • Define and track KPIs to measure success
  • Monitor project progress and provide status to upper management and stakeholders
  • Build dashboards and scheduled reports to provide status and facilitate tracking and decision-making
  • Responsible for daily tracking and assigning DevOps tickets and tasks
  • Managing projects for Platform infrastructure team
  • Managing releases for QA
  • Coordinating DevOps support to development teams
  • Following up with impediments for Scrum teams related with DevOps
  • Plan for priorities with upper management
  • Provide constant feedback for projects/tickets/tasks to stakeholders (Director, IT Manager, Product Managers and Internal Customers)
  • Logistics

Project Manager/Scrum Master

Conduent
01.2017 - 12.2021
  • Company Overview: HealthCare
  • Responsible for the team to be following the Scrum process in project assignments
  • Review and assign projects to developers for estimation, follow up and prepare for business approval
  • Plan for priorities with BA, PM and development manager
  • Review requirements and assign approved development projects to developers
  • Actively following up the projects with the developers to make sure they meet their timelines and expectations with business and with the customer
  • Plan for deployments with business, make sure they have the correct approvals and tickets before deployment
  • Review and assign UAT and/or Production issues, give their feedback
  • Give feedback for each project to all the stakeholders (Business reps, PMs, SDM, Client IT Manager and External Customer)
  • Make sure every project has its own documentation after being closed for Audit purposes
  • Assist in business testing when necessary
  • HealthCare

English Teacher

IGA
01.2019 - 12.2020
  • Teach English as a second language in Levels 1, 2 and Everyday English
  • Private tutoring for any level
  • Substitute teacher for any level

Senior Developer - Engineer II Software Engineering

Xerox/Conduent
01.2016 - 12.2017
  • Company Overview: Financial
  • First line remote support for SunTrust Bank USA in transactional content management systems
  • Financial

Programmer Analyst

Plus Technologies S. A.
01.2006 - 12.2016
  • Company Overview: Financial
  • Analysis, design and development of desktop and web applications related to Operational Risk and Detection/Prevention of online fraud for financial institutions using methodologies such as Scrum and TSP/PSP
  • Prevention of vulnerabilities in web pages as SQL injection, Cross Site Scripting, session hijacking, etc
  • Active involvement in planning and coordination of development projects related to Operational Risk
  • Second line on site support for customers such as: Banco Industrial Guatemala, Banco de Occidente and Banco Davivienda Colombia and St
  • Georges Bank Panama
  • Second line remote support for Banco Santander Mexico, CorpBanca Chile, among others
  • Financial

Skills

  • Project Management & Agile Methodologies: Agile (Scrum, Kanban, SAFe) & Waterfall Project Management, Stakeholder Management, Risk Management & Issue Tracking, Roadmap

  • Project & Collaboration Tools: Azure DevOps, JIRA, Confluence, Trello, ClickUp, Microsoft Project, Miro, Lucidchart, Figma, ServiceNow, Jira Service Desk

  • Soft Skills & Leadership: Team Leadership & Coaching, Conflict Resolution & Negotiation, Change Management & Process Improvement

  • Reporting & Data Analytics: Crystal Reports, SQL Server Reporting Services (SSRS), Power BI, Excel, Google Data Studio

  • Programming & Web Technologies: VB6, NET Framework, C#, JavaScript, jQuery, JSON, AJAX, ASP, HTML, XML

  • Database: SQL Server, Oracle

  • Version Control: Git, Bitbucket, Subversion

Education

Mariano Galvez University 2018-2019

  • Masters Degree, Master in Business Administration with specialization in project management

Mariano Galvez University 2006-2017

  • College formation, Systems Engineer

Additional Preparation

  • 2025, SAFe Agilist, Scaled Agile, Inc.
  • 2018, Certified Scrum Master, Scrum Alliance
  • 2024, Certified Scrum Product Owner, Scrum Alliance
  • 2012, PSP/TSP Methodology, Software Engineering Institute (SEI)
  • 2003-2004, English TOEFL Level, CIAV

Timeline

Project Manager/Scrum Master

Shipwire
01.2022 - Current

English Teacher

IGA
01.2019 - 12.2020

Project Manager/Scrum Master

Conduent
01.2017 - 12.2021

Senior Developer - Engineer II Software Engineering

Xerox/Conduent
01.2016 - 12.2017

Programmer Analyst

Plus Technologies S. A.
01.2006 - 12.2016

Similar Profiles

CREATE PROFILE
Maritza BarriosProject Manager/Scrum Master