Maria Tessari
Business Administrator
Guatemala,Guatemala
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Gerente De Ventas / Sales Manager
Follajes Internacionales, S.A.
Guatemala
01.2020 - Current
- Evaluated performance against goals and implemented appropriate development plans.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing customers.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
Gerente De Ventas / Sales Manager
Follajes Internacionales, S.A.
Guatemala
01.2005 - 12.2010
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Exceeded goals through effective task prioritization and great work ethic.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Financial Manager
Desarrollos Hoteleros S.A.
Guatemala
05.1997 - 01.2000
- Analyzed budgets, financial reports and projections for accurate reporting of financial standing.
- Developed reporting for executive financial reviews.
- Developed annual budgets in collaboration with financial director.
- Synthesized financial and budgetary information to solve problems and develop alternative solutions.
- Improved revenue compliance with corporate revenue standards.
- Created analytical framework for identifying and developing financial growth opportunities.
- Identified and investigated variances to optimize financial plans and forecasts.
- Researched and facilitated software integration to streamline accounting and financial processes.
Sales Manager
Clarion Suites Hotel
Guatemala
01.1995 - 05.1997
- Established and cultivated solid business relationships with new or existing customers.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Evaluated performance against goals and implemented appropriate development plans.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Financial Advisor
Banco De Occidente
Guatemala
01.1992 - 12.1994
- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Facilitated presentation and recommendation of services by optimizing client relationships.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
Education
Highschool And Bachillerato En Ciencias Y Letras -
American School of Guatemala
GuatemalaBachelor Of Applied Arts And Science - Business Administration
Universidad Francisco Marroquín
GuatemalaSkills
Sales strategy development
undefinedTimeline
Gerente De Ventas / Sales Manager
Follajes Internacionales, S.A.
01.2020 - Current
Gerente De Ventas / Sales Manager
Follajes Internacionales, S.A.
01.2005 - 12.2010
Financial Manager
Desarrollos Hoteleros S.A.
05.1997 - 01.2000
Sales Manager
Clarion Suites Hotel
01.1995 - 05.1997
Financial Advisor
Banco De Occidente
01.1992 - 12.1994
Highschool And Bachillerato En Ciencias Y Letras -
American School of Guatemala
Bachelor Of Applied Arts And Science - Business Administration
Universidad Francisco Marroquín
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