LUISA FERNANDA LEON NAJARRO
Talent Acquisition Coordinator
Ciudad De Guatemala
Summary
Dedicated and astute professional with a proven track record in orchestrating the coordination of records, assessments, and benefits paperwork. Demonstrated ability to collaborate seamlessly with personnel across all levels, adeptly addressing both routine and intricate human resources requirements. Possessing over 8 years of expertise as a successful Headhunter, with a talent for fostering employee relations, executing recruitment strategies, and facilitating seamless onboarding processes. Renowned for professionalism, precision, and entrepreneurial spirit, I thrive as an integral team player. Known for my exceptional organizational prowess and unwavering reliability, I excel in managing multiple priorities with unwavering positivity. Eager to embrace additional responsibilities in pursuit of team objectives. Currently pursuing a full-time opportunity that leverages my interpersonal finesse, impeccable time management, and adept problem-solving abilities. A goal-oriented collaborator with a keen eye for organization, capable of adeptly managing numerous projects concurrently with unparalleled accuracy.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Head of TA
Allied Global Services
11.2023 - Current
- Gained strong leadership skills by managing projects from start to finish.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Exceeded expectations through dedication, teamwork, and exceptional organizational abilities, resulting in notable achievements.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Established team priorities, maintained schedules and monitored performance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
Senior Technical Recruiter
TELUS International
4 2021 - 4 2023
- Leveraged various sourcing strategies and channels to provide high-quality candidates for open positions, including job boards, internal referrals and external networks
- Interviewed technical candidates, discussing experience, knowledge and skills, availability and salaries
- Collaborated with hiring managers to understand hiring needs and goals
- Negotiated wage rates and other terms and conditions of employment with candidates
- Defined job descriptions and short-listed candidates based on the candidate's skill set, experience and education
- Managed the onboarding of new employees, including processing paperwork, conducting orientations and providing information such as compensation, benefits and opportunities for promotion
- Maintained a productive, diverse candidate pipeline to meet present and future recruitment needs.
- Administered employee benefits programs and assisted with open enrollment.
Talent Acquisition Specialist
TELUS International
06.2016 - 04.2021
- Worked at job fairs and BPO industry conferences to connect with prospects as a company recruitment representative
- Developed communication and marketing plan to leverage talent acquisition tools, resources, and campaigns to source and attract top talent
- Studied talent assessment data to determine the best fit for positions required by different clients
- Created new initiatives to get the best pipeline for bilingual and trilingual clients
- Cooperated with company leaders in change management and talent solutions to gain a competitive edge in the job market
- Increased engagement and satisfaction in the referral program by addressing team members and creating beneficial campaigns
- Identified effective recruiting strategies to deliver qualified candidates for hiring consideration
- Met with new hires to conduct orientation and onboarding sessions
- Filled vacancies with top candidates by developing targeted recruitment strategies.
Sales Advisor
Weston Designs
02.2014 - 04.2016
- Attended networking events and engaged with prospective clients
- Contacted potential customers to capitalize on sales opportunities
- Cultivated good relationships to achieve and exceed company targets
- Extended networking to get a bigger scope and increase sales
- Trained new employees regarding sales tactics, product features, and customer engagement
- Addressed customer complaints and questions to increase satisfaction
- Arranged merchandise displays, focusing on item accessibility and aesthetic appeal
- Designed apartment and house environments
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Increased followers in social networking such as Instagram and Facebook.
TV Host
NOVA Channel
02.2014 - 11.2014
- Built broadcast storylines to interest listeners and grow the station audience
- Generated TV show ideas based on trendy topics and popular demand
- Covered events in the local community
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Introduced news stories, video segments, or live feeds from anchors on location.
Public Relations Officer
Clack Tours, Marriot Vacation Club
02.2014 - 11.2014
- Worked with executives to leverage public relations talents to coordinate successful responses to crisis situations
- Cultivated strategic relationships with outside organizations and events, trade shows, and conferences
- Offered friendly and efficient service to all customers to keep engagement and loyalty to the program.
Education
Bachelor of Arts - Communications
Universidad Rafael Landivar
High School Diploma - Bachelor
Gibbs
Skills
Talent Management
undefinedAdditional Information
- Proficient in Microsoft Word, PowerPoint [and other programs]
- Certified of Gestión Ágil de Recursos Humanos at ESI
- Tech Recruiter Certified at CoreCode
- Tech Recruitment Certification by Devskiller
Timeline
Head of TA
Allied Global Services
11.2023 - Current
Talent Acquisition Specialist
TELUS International
06.2016 - 04.2021
Sales Advisor
Weston Designs
02.2014 - 04.2016
TV Host
NOVA Channel
02.2014 - 11.2014
Public Relations Officer
Clack Tours, Marriot Vacation Club
02.2014 - 11.2014
Senior Technical Recruiter
TELUS International
4 2021 - 4 2023
Bachelor of Arts - Communications
Universidad Rafael Landivar
High School Diploma - Bachelor
Gibbs
Similar Profiles
Carl JohnsonCarl Johnson
Solution Architect/Delivery Consultant at Allied Global Services/ Cerner CorporationSolution Architect/Delivery Consultant at Allied Global Services/ Cerner Corporation
Da'Shea NorflinDa'Shea Norflin
Security Site Supervisor at Allied Universal Security, Boeing Global ServicesSecurity Site Supervisor at Allied Universal Security, Boeing Global Services
Barbara SoriaBarbara Soria
Brand Ambassador at Imagine Marketing Promotions Ltd T/A Allied GlobalBrand Ambassador at Imagine Marketing Promotions Ltd T/A Allied Global
Juan Carlos González VidalJuan Carlos González Vidal
Coordinador De Marcas at DRCCoordinador De Marcas at DRC
Regina Marcela Serpas CastroRegina Marcela Serpas Castro
Gerente de ventas at Tarjetas CuscatlanGerente de ventas at Tarjetas Cuscatlan