Lucy Walker

• Increased customer satisfaction levels by ensuring on-time delivery of products through proactive shipment tracking and issue resolution.
• Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
• Facilitated interdepartmental collaboration to align goals across multiple functions within the organization.
• Improved supplier performance ratings by establishing clear expectations and implementing regular evaluation processes.
• Fostered culture of continuous improvement, leading to enhanced operational processes and team engagement.
• Led implementation of new supply chain management software, enhancing operational efficiency and data accuracy.
• Led negotiations for freight contracts, achieving improved terms and cost savings without compromising service quality.
• Built exceptional rapport with suppliers and transportation companies to create seamless operations. Created and updated regular inventory reports and records.
• Maintained sufficient inventory levels to meet customer demands at all times.
• Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
• Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
• Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
• Improved, standardized and documented planning and scheduling processes.
• Oversaw demand planning, purchasing, and logistics.

• Created production forecasts and plans based on forecasts, historical usage and product trends.
• Analyzed inventory to identify excess, slow-moving and obsolete inventory
• Conducted future planning to obtain sufficient materials to accomplish product placement for unforeseen breakages
• Produce all stock reports monthly to senior management team
• Maximized stock coverage by carefully allocating resources, setting minimum stock level quantities and ensuring replenishment of shortfall
• Utilized Sage X3 to prepare and maintain records and reports of inventories, shortages, inventory movement
• Conducted inventory audits with following company procedures.
• Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising in-house customer service levels.
• Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.

Development and Testing of new ERP System

• Implementing new ERP system based on accounting requirements and user needs, assisting with system builds, testing and deliverables.
• Communicated and explained business requirements to team members to understand and implement functional demands.
• Troubleshot incidents reported by testing to schedule system changes and identify permanent solutions.
• Analyzed existing systems and databases and recommended enhancements to solve business needs
• Investigated and corrected or escalated project problems.
• Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.

• 2IC to Inventory and Warehouse Manager and assist in running the department
• Manage full monthly stock take process on all rotables and aircraft general spares
• Conduct transactional and CAMO research to identify root cause of missing stock and mitigate stock losses
• Provide monthly root cause analysis on all stock discrepancies and identify solutions to ensure non-occurrence of identified root causes
• Manage Minimum Stock Quantity replenishment process
• Manage daily stores stock accuracy queries
• Provide input on stores processes and warehouse manual updates
• Perform inventory system training to field engineers
• Manage sales process of excess stock

• Manage the maintenance base inventory levels ( Rotables, Consumables,Tooling ,Services, aircraft general spares ) by restocking supplies and placing purchase orders to maintain adequate stock levels.

• Populating of ATR’s & ERJ’s on the CAMO maintenance tracking system

• Perform full aircraft maintenance planning function for C208B and 1900D

• Assist procurement executives with all their administrative functions