INTERMEDIUM EXCEL
ÁRea Sales Supervisor
Laura Amaya
Proficient Counter
Mixco,Guatemala
Summary
Driven Area Sales Manager with 2 years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
2
2
5
5
Asset Protection Agent
5
5
Agent debt colector
Work History
Area Sales Supervisor
Lecleire
Guatemala, Guatemala
12.2018 - 01.2021
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed and motivated sales team to increase revenue [Number]% in [Timeframe].
Auxiliar Asset Protection
Walmart
Guatemala, Mixco
09.2013 - 09.2018
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
Debt Collector
Citi tarjetas de Guatemala
Guatemala, Guatemala
04.2007 - 07.2013
- Used scripted conversation prompts to convey current account information and obtain payments.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls to meet demands of busy group.
- Used skip tracing and other techniques to locate debtors.
- Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Education
High School Diploma -
COLEGIO DE INFORMÁTICA IMB-PC
CALZADA SAN JUAN ZONA 7 01.1999 - 10.2001
Skills
Sales team supervision
Software
Timeline
Area Sales Supervisor
Lecleire
12.2018 - 01.2021
Auxiliar Asset Protection
Walmart
09.2013 - 09.2018
Debt Collector
Citi tarjetas de Guatemala
04.2007 - 07.2013
High School Diploma -
COLEGIO DE INFORMÁTICA IMB-PC
01.1999 - 10.2001
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