Kevin Marcos Javier Gómez Soto

Currently dedicated to provide remote and in-person support to various equipments, servers, networks and devices. Objective oriented and focused person, I always try to give the best and solve issues, making sure the solution I've provided has worked properly and if the issue still persists I always try to investigate and find the best solution for my users.

Bachiller Industrial y Perito en Informática y Computación

Ingeniería en Sistemas de Información y Ciencias de la Computación

• Delia de Chávez, 2438-8218
• Mauricio Chávez, 5555-2506
• Julio Eguizábal, 3008-6330
• Eduardo Godoy, 5194-4800
• Osmand Barrientos, 4465-0008

• Certified Networking Management, Cisco CCNA - 2019
• Having Difficult Conversations Training - 2023
• Coaching Skills for Leaders and Managers Training - 2023
• Transitioning from Technical Professional to Manager Training - 2023
• New Manager Foundatios Training - 2023
• Web Development Bootcamp Training - 2024

• Maintenance of computer equipment
• Knowledge in application programming, console and graphical applications with object-oriented programming in C#.NET and VisualBasic.NET.
• Management of Productivity Suites (Office 2016 and LibreOffice).
• Creation, management and maintenance of databases in SQL Server 2008 and 2012.
• Management of Data Manipulation Languages (DML).
• Knowledge and Management of Operating Systems (Windows, Linux Ubuntu, Adriane Knoppix, BackTrack Linux, Kali Linux, Debian GNU / Linux, MacOS)
• Report creation in Crystal Reports with Visual Studio.NET.
• Knowledge in HTML5, XML, CSS3, PHP, JavaScript, JQuery, AJAX, FlexBox, Bootstrap, Node.js, Git, Github, MongoDB, React.js
• Webpage development with responsive front-end style (HTML5 / CSS3, JavaScript, JQuery).
• Framework development with PHP.
• Database management in MySQL, MariaDB, MongoDB.
• Creation, management and maintenance of web solutions (dynamic websites).
• Installation, configuration, management and maintenance of web servers in Debian GNU/Linux and Linux Ubuntu Server.
• Installation, configuration, management and maintenance of FTP servers in Debian GNU/Linux and Linux Ubuntu Server.
• Management of Content Management Systems (CMS), Enterprise Resource Planning (ERP) and Customer Relationship Management Systems (CRM).
• Creation and Restore of Operating Systems Backups.
• Operative Systems virtualization (MS Windows, Linux Ubuntu, Adriane Knoppix, Backtrack Linux, Kali Linux, Debian GNU/Linux, Mac OS)
• Virtualization of physical equipment to virtual environments.
• Cisco CCNA Networking Essentials Certification
• CCENT Course (Modules 1 and 2) of the CCNA Networks certification from Cisco.
• Domain users creation in Microsoft Exchange with Windows Server 2000 and Windows Server 2016.
• Account Management through Active Directory and Azure
• User creation and configuration of OneDrive accounts in Office365 for enterprises.
• Reception and delivery of computer equipment, cables, spare parts and peripherals for warehouse.
• Handling purchase requests in Microsoft Dynamics AX.
• Application management of Xerox XDA.
• PRTG server configuration for monitoring network connections, as well as servers.
• Advanced knowledge in computer equipment with high performance.
• Remote Technical Support and diagnostics for Xerox production printers used in printing companies via phone, chat and video for users in United States and Canada.
• Remote Technical Support diagnostics and troubleshooting for Activus Connect IT Helpdesk for users in United States.