Karla Odili Vidal
Guatemala
Summary
Soy una persona dispuesta a aprender a pesar que tengo una pequeña discapacidad con mi vista .
Overview
4
4
years of professional experience
Work History
Asesor Telefonico
Allied Global
2 Calle 25 Lote 14 Y 15 Col Valle Del Sol Mixco Guatemala
01.2013 - 12.2016
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Diploma -
07.2006
Skills
- Problem-solving skills
- Customer Support
- Data Entry
- Customer Service
Timeline
Asesor Telefonico - Allied Global
01.2013 - 12.2016
Lamar High School - Diploma,