Summary
Overview
Work History
Education
Skills
Timeline

Karla Odili Vidal

Guatemala

Summary

Soy una persona dispuesta a aprender a pesar que tengo una pequeña discapacidad con mi vista .

Overview

4
4
years of professional experience

Work History

Asesor Telefonico

Allied Global
01.2013 - 12.2016
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Education

Diploma -

Lamar High School, 3325 Westheimer RD Houston TX 77098
07.2006

Skills

  • Problem-solving skills
  • Customer Support
  • Data Entry
  • Customer Service

Timeline

Asesor Telefonico - Allied Global
01.2013 - 12.2016
Lamar High School - Diploma,

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Karla Odili Vidal