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Excelled in fostering strong relationships, enhancing team productivity, and swiftly mastering new technologies. Renowned for exceptional customer service and critical thinking skills, consistently delivering results beyond expectations. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Dynamic and self-motivated professional with a proven track record at Teleperformance, excelling in customer service and problem-solving. Adept at appointment scheduling and call handling, I enhance patient access to care while fostering teamwork and collaboration. Committed to delivering exceptional service and adapting swiftly to new challenges.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Virtual Assitant position. Ready to help team achieve company goals.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities, bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

I volunteered at the Veterans Administration for about 10 years working in the Human Resources Department. I also have done varies jobs as a Certified and Geriatric Nurse for many years. Currently, I'm a transportation Owner for the state of Maryland since 2019 and a junior at Coppin State University obtaining my degree as a BS in Health Science.

Julio Duwualier Alvarado Zepeda

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Atento Guatemala

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SNACC
Guatemala City, Guatemala

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Teleoperator C

SNACC

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Atento Guatemala

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