Jorge André Pérez Paz
HR/Recruitment Coordinator
Guatemala City,GU
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-oriented recruiting professional, motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Analytical Executive Recruiter committed to finding best-in-class employees and educating team members on compensation practices and contracts. Adept at maintaining good relationships with hiring managers.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
HR/Recruitment Coordinator
CentKall, S.A.
Guatemala City, Departamento de Guatemala
05.2023 - Current
- Streamlined the recruitment process by implementing an applicant tracking system, resulting in reduced time to hire.
- Coordinated internship programs by collaborating with educational institutions and creating meaningful learning experiences for students.
- Reviewed human resources paperwork for accuracy and completeness.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Maintained human resources information system and kept employee files up to date and accurate.
- Devised hiring and recruitment policies for 100-employee company.
HR Recruitment Supervisor
World Connection
10.2022 - 05.2023
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Developed recruiting strategies to identify qualified candidates and build network
- Collaborated with hiring managers to understand job requirements and expectations
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
Senior Recruiter
TalentHub
08.2022 - 10.2022
- Generated a specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments
- Operated and maintained applicant tracking and candidate management systems
Recruitment Specialist
Alorica
06.2021 - 08.2022
- Hired employees and initiated new hire paperwork process
- Supported management in developing and implementing personnel policies and procedures
Recruiter Assistant
Alorica
03.2021 - 06.2021
- Presented excellent first impression of company at interview and recruiting events
- Pre-screened applicants and scheduled interviews with appropriate team members if needed
Product Trainer
Alorica
08.2020 - 03.2021
- Developed individualized training plans to achieve staff readiness
- Implemented diverse instructional methods, optimizing trainee engagement
HR Payroll Specialist
Alorica
05.2020 - 08.2020
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database
- Verified and submitted timekeeping information for accurate and efficient payroll processing
Operations Supervisor
Alorica
01.2019 - 05.2020
- Motivated and trained employees to maximize team productivity
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Analyzed department metrics and performance and reported findings to management
Customer Service Representative
Alorica
10.2018 - 01.2019
- Provided primary customer support to internal and external customers
- Offered advice and assistance to customers, paying attention to special needs or wants
Education
Certificate - E-commerce
International E-Learning
Spain 10.2024 - 04.2025
Certificate - Professional Coaching
International E-Learning
Spain 10.2024 - 04.2025
Certificate - Community Management And Social Media Marketing
International E-Learning
Spain 10.2024 - 04.2025
Certificate - Business Design And Planning
International E-Learning
Spain 10.2023 - 04.2024
Certificate - Foundations of Leadership
International E-Learning
Spain 10.2023 - 04.2024
Certificate - Foundations of Leadership
International E-Learning
Spain 10.2023 - 04.2024
Certificate - Human Resources Management
International E-Learning
Spain 10.2023 - 04.2024
Industrial And Organizational Psychology - 3rd Semester
San Carlos University
Guatemala City, GU 01.2017 - 07.2018
High School - Science and Letters
Suizo Americano
01.2011 - 10.2015
Apprenticeship Program - Professional
Alorica
Guatemala City, GU 06.2019 - 08.2019
Skills
Annual evaluations
Customer Relations
Documentation and control
undefinedCertification
HR specialist of the Year
Timeline
HR specialist of the Year
01-2025
Certificate - E-commerce
International E-Learning
10.2024 - 04.2025
Certificate - Professional Coaching
International E-Learning
10.2024 - 04.2025
Certificate - Community Management And Social Media Marketing
International E-Learning
10.2024 - 04.2025
Certificate - Business Design And Planning
International E-Learning
10.2023 - 04.2024
Certificate - Foundations of Leadership
International E-Learning
10.2023 - 04.2024
Certificate - Foundations of Leadership
International E-Learning
10.2023 - 04.2024
Certificate - Human Resources Management
International E-Learning
10.2023 - 04.2024
HR/Recruitment Coordinator
CentKall, S.A.
05.2023 - Current
HR Recruitment Supervisor
World Connection
10.2022 - 05.2023
Senior Recruiter
TalentHub
08.2022 - 10.2022
Recruitment Specialist
Alorica
06.2021 - 08.2022
Recruiter Assistant
Alorica
03.2021 - 06.2021
Product Trainer
Alorica
08.2020 - 03.2021
HR Payroll Specialist
Alorica
05.2020 - 08.2020
Apprenticeship Program - Professional
Alorica
06.2019 - 08.2019
Operations Supervisor
Alorica
01.2019 - 05.2020
Customer Service Representative
Alorica
10.2018 - 01.2019
Industrial And Organizational Psychology - 3rd Semester
San Carlos University
01.2017 - 07.2018
High School - Science and Letters
Suizo Americano
01.2011 - 10.2015
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