Jorge André Pérez Paz
HR/Recruitment Coordinator
Guatemala City,GU
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-oriented recruiting professional, motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Analytical Executive Recruiter committed to finding best-in-class employees and educating team members on compensation practices and contracts. Adept at maintaining good relationships with hiring managers.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
HR/Recruitment Coordinator
CentKall, S.A.
Guatemala City, Departamento de Guatemala
2023.05 - Current
- Streamlined the recruitment process by implementing an applicant tracking system, resulting in reduced time to hire.
- Coordinated internship programs by collaborating with educational institutions and creating meaningful learning experiences for students.
- Reviewed human resources paperwork for accuracy and completeness.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Maintained human resources information system and kept employee files up to date and accurate.
- Devised hiring and recruitment policies for 100-employee company.
HR Recruitment Supervisor
World Connection
2022.10 - 2023.05
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Developed recruiting strategies to identify qualified candidates and build network
- Collaborated with hiring managers to understand job requirements and expectations
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
Senior Recruiter
TalentHub
2022.08 - 2022.10
- Generated a specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments
- Operated and maintained applicant tracking and candidate management systems
Recruitment Specialist
Alorica
2021.06 - 2022.08
- Hired employees and initiated new hire paperwork process
- Supported management in developing and implementing personnel policies and procedures
Recruiter Assistant
Alorica
2021.03 - 2021.06
- Presented excellent first impression of company at interview and recruiting events
- Pre-screened applicants and scheduled interviews with appropriate team members if needed
Product Trainer
Alorica
2020.08 - 2021.03
- Developed individualized training plans to achieve staff readiness
- Implemented diverse instructional methods, optimizing trainee engagement
HR Payroll Specialist
Alorica
2020.05 - 2020.08
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database
- Verified and submitted timekeeping information for accurate and efficient payroll processing
Operations Supervisor
Alorica
2019.01 - 2020.05
- Motivated and trained employees to maximize team productivity
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Analyzed department metrics and performance and reported findings to management
Customer Service Representative
Alorica
2018.10 - 2019.01
- Provided primary customer support to internal and external customers
- Offered advice and assistance to customers, paying attention to special needs or wants
Education
Certificate - E-commerce
International E-Learning
Spain 2024.10 - 2025.04
Certificate - Professional Coaching
International E-Learning
Spain 2024.10 - 2025.04
Certificate - Community Management And Social Media Marketing
International E-Learning
Spain 2024.10 - 2025.04
Certificate - Business Design And Planning
International E-Learning
Spain 2023.10 - 2024.04
Certificate - Foundations of Leadership
International E-Learning
Spain 2023.10 - 2024.04
Certificate - Foundations of Leadership
International E-Learning
Spain 2023.10 - 2024.04
Certificate - Human Resources Management
International E-Learning
Spain 2023.10 - 2024.04
Industrial And Organizational Psychology - 3rd Semester
San Carlos University
Guatemala City, GU 2017.01 - 2018.07
High School - Science and Letters
Suizo Americano
2011.01 - 2015.10
Apprenticeship Program - Professional
Alorica
Guatemala City, GU 2019.06 - 2019.08
Skills
Annual evaluations
Customer Relations
Documentation and control
Certification
HR specialist of the Year
Timeline
HR specialist of the Year
2025-01
Certificate - E-commerce
International E-Learning
2024.10 - 2025.04
Certificate - Professional Coaching
International E-Learning
2024.10 - 2025.04
Certificate - Community Management And Social Media Marketing
International E-Learning
2024.10 - 2025.04
Certificate - Business Design And Planning
International E-Learning
2023.10 - 2024.04
Certificate - Foundations of Leadership
International E-Learning
2023.10 - 2024.04
Certificate - Foundations of Leadership
International E-Learning
2023.10 - 2024.04
Certificate - Human Resources Management
International E-Learning
2023.10 - 2024.04
HR/Recruitment Coordinator
CentKall, S.A.
2023.05 - Current
HR Recruitment Supervisor
World Connection
2022.10 - 2023.05
Senior Recruiter
TalentHub
2022.08 - 2022.10
Recruitment Specialist
Alorica
2021.06 - 2022.08
Recruiter Assistant
Alorica
2021.03 - 2021.06
Product Trainer
Alorica
2020.08 - 2021.03
HR Payroll Specialist
Alorica
2020.05 - 2020.08
Apprenticeship Program - Professional
Alorica
2019.06 - 2019.08
Operations Supervisor
Alorica
2019.01 - 2020.05
Customer Service Representative
Alorica
2018.10 - 2019.01
Industrial And Organizational Psychology - 3rd Semester
San Carlos University
2017.01 - 2018.07
High School - Science and Letters
Suizo Americano
2011.01 - 2015.10