John Jacobson

• Received inbound calls.
• Managed emails and live chats.
• Provided customer service for the billing, website, domain, and mailboxes departments.
• Handled customer refunds, chargebacks, and payment methods.
• Transferred customers to the correct departments.
• Organized customer subscription plans as needed.

• Product Designer: Utilized Blender for 3D modeling to design both premade and custom projects.
• Builder: Constructed ramps from scratch, including cutting wood and framing.
• Social Media Management: Handled all company social media accounts; created and posted videos, images, reels, and stories; managed client messages and comments.
• Marketing: Uploaded images and videos of new products; used customized boosters to target specific audiences.
• Sales and Billing: Oversaw sales transactions and billing processes, ensuring customer satisfaction and accuracy.

• Accounting & Inventory: Managed pastry accounting, warehouse, and product packaging.
• Quality Control: Ensured consistent quality across stores, maintained equipment.
• Logistics: Coordinated deliveries and orders.
• Sales: Presented products, provided samples, and followed up with clients.

Hotel Operations Assistant

• Kitchen: Managed breakfast setup and dish cleaning.
• Room Service: Delivered prompt, professional room service.
• Event Setup: Coordinated event arrangements.
• Maintenance: Handled furniture repairs, painting, and door fixes.
• Management: Supervised daily hotel operations and conducted routine checks.

Receptionist / Front Desk

• Handled bookings, check-ins, check-outs, and guest inquiries
• Performed night audits and managed reservations

Kitchen Staff

• Set up meals and maintained cleanliness

Waiter

• Took orders, served guests, and processed payments

Housekeeping

• Cleaned rooms and managed laundry

Maintenance

• Conducted room repairs and maintenance tasks

Warehouse Assistant

• Organized inventory, received products, and maintained records

Sales Representative

• Promoted hotel services and followed up with potential clients