Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jillian Coates

Entrepreneur
Grand Prairie ,Texas

Summary

Dynamic educator with a proven track record at Inter American School, adept at fostering inclusive environments for English Language Learners. Skilled in effective communication and problem-solving. Also, founded and operate a small business specializing in handcrafted leather goods. Responsible for all aspects of production and operations, including design, hand tooling, stitching, product photography, online sales, and customer service. Developed strong skills in craftsmanship, time management, and small business management.

Overview

11
11
years of professional experience
2
2
Languages

Work History

Small Business Owner

JC Leathers
01.2014 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.

Teacher

Inter American School
08.2022 - 05.2025
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.

Education

Associate of Arts - Theology

Seminario Biblico Bautista De Quetzaltenango
Quetzaltenango, Guatemala
05.2001 -

High School Diploma -

Tree of Life Academy
Quetzaltenango, Guatemala
05.2001 -

Skills

Effective communication

Prioritization and scheduling

Problem solving

Small business operations

Adaptability

Financial planning

Attention to detail

Entrepreneurial leadership

Compassionate care

Continuous improvement

Cross-cultural communication

Fluent in both English and Spanish

Timeline

Teacher

Inter American School
08.2022 - 05.2025

Small Business Owner

JC Leathers
01.2014 - Current

Associate of Arts - Theology

Seminario Biblico Bautista De Quetzaltenango
05.2001 -

High School Diploma -

Tree of Life Academy
05.2001 -
Jillian CoatesEntrepreneur