Summary
Overview
Work History
Education
Skills
Other Studies
Roles And Responsibilities
Interests
Work Availability
Timeline
Generic

Jhosseleine Salcedo Oliveros

Flight Operations/Flight Dispatcher / Aviation Bussiness Administration /
Guatemala City,GU

Summary

I am a dedicated aviation professional with a strong interest in developing my career in coordination and supervision of air operations, applying my knowledge and skills to ensure the safety, efficiency, and punctuality of flights. I specialize in resource management, flight planning, and adherence to operational procedures, complemented by a solid foundation in business administration that allows me to optimize processes and contribute to the sustainable growth of aviation operations. Committed to continuous improvement and teamwork, I aim to bring strategic value to the organization and achieve high standards of quality and safety in the aviation sector.

Overview

18
18
years of professional experience
2026
2026
years of post-secondary education
3
3
Languages

Work History

Flight Dispatcher

FedEx Guatemala
05.2024 - Current
  • Coordinate and supervise ramp operations, including the arrival, dispatch, and loading/unloading of cargo aircraft, ensuring compliance with safety protocols and on-time performance.
  • Oversee the correct handling of cargo, including special, hazardous, and perishable goods, guaranteeing adherence to air safety regulations and company policies.
  • Collaborate closely with customs authorities to ensure proper documentation, clearance, and release of imported and exported goods, in line with national and international trade and air transport regulations.
  • Supervise compliance with customs and security procedures for cargo acceptance and release, including documentation checks, labeling, and special permits.
  • Coordinate with ground handling agents, transport companies, and airport authorities to ensure smooth and efficient ramp operations, minimizing delays and maintaining service quality.
  • Conduct safety inspections and ensure compliance with ramp safety and operational standards, contributing to the overall safety and efficiency of cargo operations.
  • Participate in the development and implementation of customs and ramp procedures, including training operational staff to enhance security, regulatory compliance, and service excellence in cargo handling.

Flight Dispatcher

Avianca/ Aviateca, S.A.
04.2014 - 05.2022
  • Increase the monthly on-time performance while maintaining schedule integrity and flight safety standards for all inbound and outbound flights.
  • Planning for the loading of the aircraft by calculating weight and balance for safe functioning of the aircraft and safety of all souls on board.
  • Effective planning for adverse weather conditions.
  • Flight planning based in schedule maintenance, routes, and deferred items.
  • Reduce and audit CO2 aircraft Emissions. Reduce monthly incidents.
  • Filling the ATC flight plan.

Flight Dispatcher/ Dispatcher Instructor

DHL GUATEMALA, S.A.
05.2019 - 05.2022
  • Prepare and review flight plans in compliance with national and international regulations, considering weather conditions, air traffic restrictions, and aircraft technical status to ensure operational safety and efficiency.
  • Coordinate with flight crews and support areas to ensure proper preparation and execution of each flight operation.
  • Monitor and follow up on flights in real time, managing changes and itinerary adjustments in case of operational or weather contingencies.
  • Oversee crew scheduling, optimizing the utilization of flight personnel resources in accordance with flight and duty time regulations, ensuring the availability of qualified personnel for each operation.
  • Implement and maintain procedures related to CORSIA, including the collection, monitoring, and reporting of fuel consumption and carbon emissions data, contributing to the organization's environmental compliance goals.
  • Coordinate last-minute changes in crew assignments, efficiently adjusting itineraries and notifications to maintain operational continuity.
  • Ensure compliance with established operational and safety procedures, participating in the development and updating of manuals and operational guidelines.
  • Manage and supervise activities related to the execution and control of air operations, optimizing technical and logistical resources to maintain flight punctuality and operational efficiency.
  • Perform operational performance analyses and propose improvements to enhance safety, service quality, and environmental sustainability.
  • Collaborate with maintenance and ground services departments to coordinate aircraft availability and ensure proper passenger and cargo handling.

Process Development

GENPACT, GUATEMALA
08.2009 - 01.2013

Passenger Service Agent/Security

LAATS, S.A./AMERICAN AIRLINES
04.2007 - 08.2009

Education

Master - quality administration

Universidad Galileo De Guatemala
12-2023

Technician - Aviation Bussiness Administration

Universidad Galileo de Guatemala
06.2020 - 6 2021

Bachelor’s degree - computer science and Aeronautical Administration

Universidad Galileo De Guatemala
Guatemala City, Guatemala
12-2023

Civil engineer - undefined

Universidad Rafael Landivar

Degree - Technical Drawing and Construction

Centro de Estudios Diversificados CED
01.2003 - 1 2004

Skills

English Level medium-high

Other Studies

  • LIDO Maintenance/LIDO Flight Planner, DHL, S.A., Panama City, Panama, 05/01/22
  • Sita Flight Planner, DHL, S.A., Panama City, Panama, 10/01/19
  • Aviation Instructor, ETAP, Guatemala City, Guatemala, 01/01/19
  • Aircraft Dispatcher (ADX), AMT School, Miami, FL, 05/17/13
  • Aircraft Dispatcher (Training completed), Sheffield School, Ft. Lauderdale, FL, 06/04/13
  • Flight Dispatch, Aerotraining, Guatemala City, Guatemala, 05/01/11, 11/30/11

Roles And Responsibilities

  • Increase the monthly on-time performance while maintaining schedule integrity and flight safety standards for all inbound and outbound flights.
  • Planning for the loading of the aircraft by calculating weight and balance for safe functioning of the aircraft and safety of all souls on board.
  • Effective planning for adverse weather conditions.
  • Flight planning based in schedule maintenance, routes, and deferred items.
  • Reduce and audit CO2 aircraft emissions. Reduce monthly incidents.
  • Filling the ATC flight plan.

Interests

Professional development in the aviation industry, Safety Management Systems (SMS), Technological innovation in aviation, Environmental compliance and sustainability in aviation, including initiatives such as CORSIA for carbon emissions reduction, Aviation project management, and International regulations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Flight Dispatcher

FedEx Guatemala
05.2024 - Current

Technician - Aviation Bussiness Administration

Universidad Galileo de Guatemala
06.2020 - 6 2021

Flight Dispatcher/ Dispatcher Instructor

DHL GUATEMALA, S.A.
05.2019 - 05.2022

Flight Dispatcher

Avianca/ Aviateca, S.A.
04.2014 - 05.2022

Process Development

GENPACT, GUATEMALA
08.2009 - 01.2013

Passenger Service Agent/Security

LAATS, S.A./AMERICAN AIRLINES
04.2007 - 08.2009

Degree - Technical Drawing and Construction

Centro de Estudios Diversificados CED
01.2003 - 1 2004

Civil engineer - undefined

Universidad Rafael Landivar

Master - quality administration

Universidad Galileo De Guatemala

Bachelor’s degree - computer science and Aeronautical Administration

Universidad Galileo De Guatemala
Jhosseleine Salcedo OliverosFlight Operations/Flight Dispatcher / Aviation Bussiness Administration /