Jeffry Buckley
Dental Hygienist
Guatemala City,GU
Summary
Demonstrated success in working with vendors, customers and team members to meet tight schedule demands. Skilled at handling internal organization and inventory counts, resolving customer problems and working with suppliers to achieve objectives.
Overview
10
10
years of professional experience
Work History
Logistic Specialist
Freightsmart Logistics LLC
Guatemala City, Departamento de Guatemala
03.2024 - 11.2024
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Provided customers with status updates for tracked shipments.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
CSR Agent
ACT
03.2023 - 01.2024
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
CSR Agent
VXI
11.2020 - 11.2022
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
Medical Advisor
Helos & Farkot S.A
Guatemala City, Departamento de Guatemala
06.2016 - 09.2016
- Developed a temp position as medical advisor that improves mi sells skills
- Immediate superior: Julio Lopez
- Phone number: 5350-2081
CSR
Tellus International
04.2015 - 06.2016
- On this company I develop the position of csr
- Immediat superior: Carmen Thomas
- Phone number: 3323-9246
Skills
Shipment coordinating
Resolving problems
Shipping coordination
Shipment receiving
Freight forwarding
Transportation planning
International logistics
Analytical thinking
Client relations
Workreferences
- Carlos Vásquez, 3877-1660
- Bianca Higueros, 3037-0526
- Juan Aguirre, 4567-1150
Timeline
Logistic Specialist
Freightsmart Logistics LLC
03.2024 - 11.2024
CSR Agent
ACT
03.2023 - 01.2024
CSR Agent
VXI
11.2020 - 11.2022
Medical Advisor
Helos & Farkot S.A
06.2016 - 09.2016
CSR
Tellus International
04.2015 - 06.2016
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