Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie May

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

English Tutor

Preply
10.2024 - Current
  • Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
  • Established rapport with students, fostering open communication and creating a supportive learning atmosphere.
  • Supported ESL learners in acclimating to American culture while improving their language proficiency through practical conversations.

Customer Service Associate

The Patisserie
10.2020 - 05.2024
  • Informed customers about special promotions and provided detailed information for various products.
  • Responded to customer calls and emails to answer questions about products and services.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Data Entry Clerk

GoSub.tv
03.2018 - 02.2019
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.

Remote English Tutor

Cambly Inc
07.2017 - 09.2017
  • Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
  • Taught students study techniques and strategies for succeeding on grammar and composition tests.
  • Met with students and discussed educational goals and expectations.

Call Center Customer Service Representative

La Antigua Galeria De Arte
03.2015 - 04.2017
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

English Teacher

Las Manos De Christine
01.2015 - 04.2015
  • Prepared comprehensive English curriculum for multiple classes.
  • Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.
  • Developed innovative lesson plans to engage students in English language learning.

English Teacher

Oxford Montessori School
09.2014 - 03.2015
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Developed innovative lesson plans to engage students in English language learning.
  • Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
  • Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.

Education

High School Diploma -

Skaneateles High School
Skaneateles, New York

TEFL/TESOL - Teaching English As A Second Language (ESL)

Maximo Nivel
Antigua, Guatemala
06.2014

Skills

  • Empathetic
  • Strong vocabulary skills
  • Bilingual in Spanish
  • Online Teaching Capabilities
  • Cross-cultural understanding
  • Organizational and time management skills
  • Customer Service
  • Building rapport
  • Verbal and written communication
  • Attention to Detail
  • Computer Proficiency and Microsoft Office
  • Online tutoring
  • Reliability

Timeline

English Tutor

Preply
10.2024 - Current

Customer Service Associate

The Patisserie
10.2020 - 05.2024

Data Entry Clerk

GoSub.tv
03.2018 - 02.2019

Remote English Tutor

Cambly Inc
07.2017 - 09.2017

Call Center Customer Service Representative

La Antigua Galeria De Arte
03.2015 - 04.2017

English Teacher

Las Manos De Christine
01.2015 - 04.2015

English Teacher

Oxford Montessori School
09.2014 - 03.2015

High School Diploma -

Skaneateles High School

TEFL/TESOL - Teaching English As A Second Language (ESL)

Maximo Nivel
Jamie May