ELENA ISABEL FIGUEROA GARCIA DE RAMIREZ
Administrative Assistant
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Assistant
SAN JUDAS TADEO PHARMACY
Guatemala
03.2019 - 08.2022
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures.
- Liaised between clients and vendors and maintained effective lines of communication.
- Established administrative work procedures to track staff's daily tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Administrative Assistant
Daniel F. Kelleher Auctions, LLC
Danbury, CT
12.2003 - 12.2013
- Established administrative work procedures to track staff's daily tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted development and implementation of new administrative procedures.
Education
Pensum Closed - Business Administration
Galileo University
Guatemala City 01.2000 - 12.2003
Skills
Customer and client relations
Timeline
Administrative Assistant
SAN JUDAS TADEO PHARMACY
03.2019 - 08.2022
Administrative Assistant
Daniel F. Kelleher Auctions, LLC
12.2003 - 12.2013
Pensum Closed - Business Administration
Galileo University
01.2000 - 12.2003
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