Summary
Work History
Education
Skills
Computer Science - Skills
Areas Of Interest
Languages
Timeline
Generic

Hector Emanuel Mazariegos Gonzalez

Guatemala City

Summary

Organized, efficient and hard working person, and am willing to discover and accept new ideas which can be put into practice effectively. I am a good listener and learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents and skills to meet objectives.

Work History

Trip Manager

Global Surf Guatemala
  • Making arrangements for the surf trip to (Salvador, Nicaragua, Costa Rica) Hotel, Transportation
  • In charge of equipment and personal such as, surf instructors, surf boards and all related equipment etc
  • Surf Instructor.

Customer Service Representative

Xerox ACS BPS de Guatemala
  • Customer service agents of the lost and found department for UPS
  • Floor support for the tracking department
  • Trainer for the tracking department.

CONDUENT
  • Trade Support Royal Caribbean
  • GTS- Guest Travel services (Booking Flights).

GoTo
  • Technical Support Specialist for the Grasshopper Application
  • Www.goto.com
  • Www.grasshopper.com (USA only).

Education

BPO Services - Technical Support and Customer Service

Universidad Mariano Galvez
Guatemala

Skills

  • Team Management
  • Analytical Thinking
  • People Management
  • Leadership
  • Communication
  • Written Communication
  • Collaboration & Teamwork
  • Conceptual Thinking

Computer Science - Skills

  • Microsoft office word
  • Microsoft office excel
  • Microsoft office power point
  • Microsoft office outlook
  • Microsoft office publisher
  • SAP
  • PDF

Areas Of Interest

  • Legal Areas
  • Disign
  • Construcción
  • Advertising
  • Travel Agency
  • Shipping
  • Administration

Languages

Spanish
First Language
English
Advanced (C1)
C1

Timeline

Trip Manager

Global Surf Guatemala

Customer Service Representative

Xerox ACS BPS de Guatemala

CONDUENT

GoTo

BPO Services - Technical Support and Customer Service

Universidad Mariano Galvez

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Hector Emanuel Mazariegos Gonzalez