Hector Emanuel Mazariegos Gonzalez

Guatemala City

Summary

Organized, efficient and hard working person, and am willing to discover and accept new ideas which can be put into practice effectively. I am a good listener and learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents and skills to meet objectives.

Work History

Trip Manager

Global Surf Guatemala

Making arrangements for the surf trip to (Salvador, Nicaragua, Costa Rica) Hotel, Transportation
In charge of equipment and personal such as, surf instructors, surf boards and all related equipment etc
Surf Instructor.

Customer Service Representative

Xerox ACS BPS de Guatemala

Customer service agents of the lost and found department for UPS
Floor support for the tracking department
Trainer for the tracking department.

CONDUENT

Trade Support Royal Caribbean
GTS- Guest Travel services (Booking Flights).

GoTo

Technical Support Specialist for the Grasshopper Application
Www.goto.com
Www.grasshopper.com (USA only).

Education

BPO Services - Technical Support and Customer Service

Universidad Mariano Galvez

Guatemala

Skills

Team Management
Analytical Thinking
People Management
Leadership

Communication
Written Communication
Collaboration & Teamwork
Conceptual Thinking

Computer Science - Skills

Microsoft office word
Microsoft office excel
Microsoft office power point
Microsoft office outlook
Microsoft office publisher
SAP
PDF

Areas Of Interest

Legal Areas
Disign
Construcción
Advertising
Travel Agency
Shipping
Administration

Languages

Spanish

First Language

English

Advanced (C1)

Timeline