Diego Andrés Reneau Miranda

Dynamic and results-oriented professional with over 7 years of experience in customer service, technical support, and IT infrastructure. Proven ability to manage complex client needs, resolve technical issues efficiently, and deliver high-quality service under pressure. Passionate about cybersecurity and continuous learning, with solid knowledge in networking, data protection, Linux systems, and information security. Strong interpersonal and communication skills, combined with a hands-on approach to problem-solving. Adept at aligning customer needs with business goals and maintaining service excellence in fast-paced environments.

I am a dedicated, honest, and hardworking professional who always gives 100% in everything I do. I have a strong passion for learning and continuous self-improvement. With excellent reading comprehension and analytical thinking skills, I strive to fully understand every situation and seek better ways to approach challenges. I am also highly team-oriented, always looking to support and uplift those around me while aiming to grow both personally and professionally.