Summary
Overview
Work History
Education
Skills
Timeline
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Diego Garcia

Diego Garcia

Student
Guatemala City,Guatemala

Summary

  • Collaborative team member and leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
  • Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Flexibility to work on-site and remotely.

Overview

1
1
year of professional experience

Work History

Customer Success Specialist

Monday.com
01.2023 - Current
  • Configured and modified product systems to meet customer-specific needs.
  • Utilized creative problem-solving skills to overcome technical challenges in the implementation process.
  • Contributed additional revenue to companies through multiple efficiencies applied during the implementation period.
  • Implemented process improvements that resulted in increased efficiency within the Customer Success team.
  • Managed a portfolio of key accounts, ensuring timely issue resolution and consistent communication with stakeholders.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

Diploma - Music

Conservatorio Nacional De Música
Guatemala
05.2001 -

High School Diploma -

Liceo Guatemala
Guatemala
05.2001 -

Skills

Problem Resolution

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Timeline

Customer Success Specialist

Monday.com
01.2023 - Current

Diploma - Music

Conservatorio Nacional De Música
05.2001 -

High School Diploma -

Liceo Guatemala
05.2001 -

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