Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Danny Roberto  Rojas Porras

Danny Roberto Rojas Porras

Guatemala

Summary

Dynamic professional with a proven track record as General Manager at my own business, excelling in customer engagement and account management. Spearheaded strategic initiatives that enhanced service delivery and improved operational efficiency. Adept at cross-selling products and fostering strong client relationships, driving organizational success through effective leadership and innovative training programs.

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

24
24
years of professional experience

Work History

General Manager

Taller De Torno Rojas
12.2008 - Current
  • Oversaw daily operations, ensuring adherence to organizational policies and procedures to enhance efficiency and effectiveness.
  • Developed and implemented strategic initiatives that streamlined workflows, resulting in improved service delivery across various departments.
  • Coordinated budgeting processes, monitoring expenses and reallocating resources as needed to align with organizational goals and priorities.

Lead Generator

The Implant Engine
03.2024 - 02.2025
  • Managed cold calling, initial contact, follow-up, appointment scheduling, and post-sale follow-up.
  • Bottom line: sell as the first point of contact

Training Manager

TELUS
05.2020 - 02.2024
  • Developed and implemented comprehensive training programs that enhanced employee performance and ensured compliance with industry standards.
  • Collaborated with department heads to align training initiatives with organizational goals, resulting in improved workforce productivity and efficiency.

English Teacher

The Language Center
01.2002 - 11.2008
  • Developed and implemented engaging lesson plans tailored to diverse student needs, fostering an inclusive learning environment.
  • Facilitated small group discussions and activities that promoted collaboration and improved language skills among students.

Education

High School -

Liceo Tecnico Administrativo
Guatemala
2000

Elementary And Jr Highschool -

Swiss American School
Guatemala
1997

Skills

Customer engagement

Timeline

Lead Generator

The Implant Engine
03.2024 - 02.2025

Training Manager

TELUS
05.2020 - 02.2024

General Manager

Taller De Torno Rojas
12.2008 - Current

English Teacher

The Language Center
01.2002 - 11.2008

High School -

Liceo Tecnico Administrativo

Elementary And Jr Highschool -

Swiss American School
Danny Roberto Rojas Porras