DANNY PEREZ
Guatemala City,GU
Summary
HR leader with extensive experience in managing human resources operations, focusing on employee relations, organizational structuring, and policy development. Expertise in benefits administration and ensuring legal compliance. Proven ability to solve problems, manage conflicts, and enhance organizational effectiveness.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Human Resources Manager
Allied Global
04.2024 - 12.2025
- Led regional Human Resources support for operations across Guatemala, Honduras, and Colombia, supporting approximately 5,000 employees and managing a team of 16 direct reports.
- Monitored and analyzed key people indicators (attrition, absenteeism, headcount, and employee satisfaction) to support operational decision-making.
- Implemented retention initiatives that helped stabilize employee turnover.
- Advised operational leaders on employee relations matters, disciplinary actions, and workforce changes.
- Participated in site and new projects openings and closures, ensuring proper workforce management and service continuity.
- Developed employee experience initiatives, including recognition, culture, and well-being programs.
- Implemented leadership development initiatives and follow-up plans for supervisors and managers (HiPO programs).
Senior HR Manager
VXI Global Solutions Guatemala
10.2017 - 03.2024
- Managed full Human Resources operations for a workforce of approximately 1,500 employees, leading a team of 5 HR staff and reporting directly to the corporate CHRO (Philippines).
- Managed employee relations, conducted labor inspections, and facilitated audits with the Ministry of Labor and Social Security Institute (IGSS) to ensure compliance.
- Advised managers on performance management and employee relations while ensuring consistent application of policies across teams.
- Participated in labor conciliation processes and handled disciplinary cases and internal investigations.
- Led annual salary adjustment reviews and compensation band analysis.
- Coordinated ESAT survey and followed up on action plans with operational leaders.
- Implemented HR procedures and guidelines to strengthen compliance and operational consistency.
HR manager
Electrónica Panamericana
09.2015 - 10.2017
- Led Human Resources function for local retail company with 200 employees, supervising 2-person team and reporting to General Manager.
- Managed the full employee lifecycle, including recruitment, onboarding, training, performance evaluations, and development.
- Resolved employee relations matters while ensuring compliance with Ministry of Labor and Social Security Institute (IGSS) requirements.
- Implemented HR processes and controls to standardize operations and enhance labor compliance.
- Designed and implemented training and organizational development initiatives.
- Advised leaders on employee management, performance issues, and policy application.
TA Coordinator
One Link Solutions
02.2015 - 08.2015
- Established and structured the Recruitment department for a BPO, designing processes, performance metrics, and operating guidelines from its inception.
- Designed and implemented the full recruitment and selection process.
- Supervised team of 2 recruiters, facilitating 50-75 monthly hires to align with operational demand.
- Coordinated with operational teams to fulfill staffing requirements efficiently.
- Defined recruiting KPIs and established cost structure to enhance departmental performance.
- Standardized job profiles and selection procedures to improve hiring quality.
Education
Bachelor's degree - industrial & organizational psychology
Universidad Rafael Landivar
Guatemala11-2014
Skills
- Performance management and employee relations
- Talent retention and attrition management
- Strategic recruitment and leadership development
- Effective communication and labor law compliance
- Change management and disciplinary management
- HR metrics and people analytics
- Benefits program administration
Certification
- The Five Dysfunctions of a Team, 2023
- Effective Compensation, 2022
- The 7 Habits of Highly Effective People, 2020
Languages
English
Upper Intermediate (B2)
B2
Spanish
Native
Native
Timeline
Senior Human Resources Manager
Allied Global
04.2024 - 12.2025
Senior HR Manager
VXI Global Solutions Guatemala
10.2017 - 03.2024
HR manager
Electrónica Panamericana
09.2015 - 10.2017
TA Coordinator
One Link Solutions
02.2015 - 08.2015
Bachelor's degree - industrial & organizational psychology
Universidad Rafael Landivar