Dalila Magaly Pop Veliz
Administradora
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
9
9
years of professional experience
2
2
Certifications
1
1
Language
Work History
Gerente General
Las Luciérnagas Hotel Boutique
01.2024 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules.
- Managed budget implementations, employee evaluations, and contract details.
Jefa De Recepción
Bolontiku Hotel Boutique
01.2022 - 12.2023
- Aided colleagues, managers, and customers through regular communication and assistance.
- Monitored office supplies by checking inventory and placing orders.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Performed monthly financial reporting and recorded payments to keep accounting system updated.
Profesora De Inglés
Instituto Adolfo V. Hall Del Norte
11.2019 - 11.2020
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
Secretaria
Asociación De Jóvenes Exbecarios Del Departamento
01.2016 - 12.2017
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Education
MBA - Administración De Negocios
Universidad Mariano Gálvez De Guatemala
3a. Avenida 9-00 Zona 2, Cdad. De Guatemala 05.2001 -
Licda. - Administración De Hotelería, Turismo Y Gastronomía
Universidad Mariano Gálvez De Guatemala
Sede Cobán, Alta Verapaz 05.2001 -
Guía Local De Turismo - Turismo
Instituto Técnico De Capacitación Y Productividad
Sede Cobán, Alta Verapaz 05.2001 -
Perito Contador - Finanzas
Escuela De Ciencias Comerciales
Cobán, Alta Verapaz 05.2001 -
Instituto Guatemalteco Americano
Sede Cobán. Alta Verapaz01-2016
Metodología De Enseñanza Del Idioma Inglés
Instituto Guatemalteco Americano
Sede Cobán, Alta Verapaz 05.2001 -
Instituto Guatemalteco Americano
Sede Cobán, Alta Verapaz 05.2001 -
Skills
Operations management
Customer relationship management
Team leadership
Project management
Staff supervision
Expense control
Client relations
Business administration
Certification
National Conference for Teachers of English (NTC) Training - 2015
Timeline
Gerente General
Las Luciérnagas Hotel Boutique
01.2024 - Current
Jefa De Recepción
Bolontiku Hotel Boutique
01.2022 - 12.2023
Profesora De Inglés
Instituto Adolfo V. Hall Del Norte
11.2019 - 11.2020
Certified de participación IV Congreso de Turismo, Viviente Verapaz - 2019
07-2019
Secretaria
Asociación De Jóvenes Exbecarios Del Departamento
01.2016 - 12.2017
National Conference for Teachers of English (NTC) Training - 2015
10-2015
MBA - Administración De Negocios
Universidad Mariano Gálvez De Guatemala
05.2001 -
Licda. - Administración De Hotelería, Turismo Y Gastronomía
Universidad Mariano Gálvez De Guatemala
05.2001 -
Guía Local De Turismo - Turismo
Instituto Técnico De Capacitación Y Productividad
05.2001 -
Perito Contador - Finanzas
Escuela De Ciencias Comerciales
05.2001 -
Metodología De Enseñanza Del Idioma Inglés
Instituto Guatemalteco Americano
05.2001 -
Instituto Guatemalteco Americano
05.2001 -
Instituto Guatemalteco Americano
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