Walter Avila
Operations Manager
Guatemala
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Operations Manager
TELUS International
01.2024 - Current
Operations Manager
TELUS International
11.2022 - 01.2024
Operations Manager
TELUS International
10.2021 - 11.2022
Operations Manager
TELUS International
09.2020 - 10.2021
Operations Team Leader
TELUS International
03.2018 - 08.2020
Operations Team Leader
TELUS International
07.2016 - 03.2018
Workday Technical Trainer
TELUS International
11.2015 - 07.2016
Customer Service Representative
TELUS International
02.2014 - 11.2015
Education
High School Diploma -
Colegio Cristiano Jardin Del Eden
Guatemala City, GU 01.2008 - 10.2009
Skills
Organizational Management
Timeline
Operations Manager
TELUS International
01.2024 - Current
Operations Manager
TELUS International
11.2022 - 01.2024
Operations Manager
TELUS International
10.2021 - 11.2022
Operations Manager
TELUS International
09.2020 - 10.2021
Operations Team Leader
TELUS International
03.2018 - 08.2020
Operations Team Leader
TELUS International
07.2016 - 03.2018
Workday Technical Trainer
TELUS International
11.2015 - 07.2016
Customer Service Representative
TELUS International
02.2014 - 11.2015
High School Diploma -
Colegio Cristiano Jardin Del Eden
01.2008 - 10.2009