Christopher Earnhart
Plano,TX
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
17
17
years of professional experience
Work History
Server
Haywire
01.2024 - Current
- Creating an exceptional experience: Providing guests with the best possible experience possible
- Cultivated warm relationships with regular customers.
- Knowledge and upselling of top shelf spirits: I have learned a lot about whiskey, scotch, wine, and other spirits as Haywire has a 5 year award winning wine cellar and 350+ whiskeys, bourbons, scotches, and ryes
- Customer reviews: I have a proven track record of excellent (5 star) customer service reviews on Google Reviews
- Worked with POS TOAST system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Server
Saltgrass Steakhouse
01.2023 - 10.2024
- Excellent interpersonal skills: Ability to interact with customers in a friendly and professional manner, creating a positive dining experience
- Team player: Willingness to collaborate with colleagues to ensure efficient service and a smoothly running operation
- Adaptability: Capability to handle high-pressure situations and adapt to changing circumstances in a fast-paced environment
- Employee of the Month accolade
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Fitness Manager and Personal Trainer
Texas Family Fitness
02.2020 - 05.2022
- Demonstrates strong collaborative skills by effectively balancing team leadership and team participation. Able to guide teams toward shared goals while fostering an inclusive environment where all voices are heard. Possesses the ability to motivate and support colleagues, offering guidance when needed, and stepping back to allow others to lead when appropriate. Consistently builds trust, communicates clearly, and adapts leadership style to meet the needs of the team, ensuring collective success.
Founder
Textus Design Solutions
02.2008 - 01.2020
- Visionary: As the CEO of my own company and website and app developer I possess a visionary mindset, capable of conceptualizing and strategizing the direction of both the business and its digital products
- Entrepreneurial Spirit: Being an entrepreneur, I exhibit strong business acumen, creativity, and a willingness to take calculated risks to drive the success of the company and its digital ventures
- Technical Proficiency: As a developer, I demonstrate expertise in various programming languages, frameworks, and technologies relevant to website and app development, ensuring the quality and functionality of my products
- Leadership and Management Skills: In addition to my technical prowess, I also possess effective leadership and management abilities to lead my team, inspire innovation, and steer the company towards achieving its goals
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
Education
BSFA - Economics with Finance Application, Organizational Psychology
Southern Methodist University
01.2003
Skills
- Exceptional customer service
- Strong work ethic
- Guest engagement
- Wine and beverage knowledge
- Upselling and suggestive selling techniques
Timeline
Server
Haywire
01.2024 - Current
Server
Saltgrass Steakhouse
01.2023 - 10.2024
Fitness Manager and Personal Trainer
Texas Family Fitness
02.2020 - 05.2022
Founder
Textus Design Solutions
02.2008 - 01.2020
BSFA - Economics with Finance Application, Organizational Psychology
Southern Methodist University
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