Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cesar Perez

Guatemala City

Summary

Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

12
12
years of professional experience

Work History

Intake Specialist

MCM Law PC
07.2023 - 02.2024
  • Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
  • Reduced errors in documentation through diligent proofreading before submission, maintaining high standards of quality control throughout the entire intake process.
  • Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
  • Streamlined intake systems, resulting in reduced errors and improved speed.

Import Logistics Coordinator

HCL Technologies
05.2022 - 01.2024


  • Served as a liaison between internal departments and external partners, streamlining communications and improving overall efficiency.
  • Reduced shipment delays with meticulous coordination of international shipments and customs clearance.
  • Developed strong relationships with carriers to ensure reliable transportation options for imported goods.

Field Commission Specialist

HCL Technologies
08.2012 - 05.2021
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Maintained confidentiality of employee records and payroll information.

Education

MBA - Economy

Universidad De San Carlos De Guatemala
Guatemala City
11.2014

Skills

  • Group and individual instruction
  • Appointment Scheduling
  • Case Management
  • Career Development

Timeline

Intake Specialist

MCM Law PC
07.2023 - 02.2024

Import Logistics Coordinator

HCL Technologies
05.2022 - 01.2024

Field Commission Specialist

HCL Technologies
08.2012 - 05.2021

MBA - Economy

Universidad De San Carlos De Guatemala
Cesar Perez