Carolina Huertas
Guatemala City,GU
Summary
Dynamic professional with a proven track record at Abbott Laboratories Limited, excelling in product management and strategic initiatives. Skilled in HIPAA compliance and verbal communication, I led cross-functional teams to enhance product quality and customer satisfaction, achieving a 20% increase in efficiency. Adept at fostering collaboration and driving innovation in fast-paced environments.
Overview
28
28
years of professional experience
Work History
Medical Coordinator
Hospital Herrera
10.2020 - 01.2024
- Assisted in coordinating patient appointments and managing schedules for healthcare providers.
- Supported communication between medical staff and patients to ensure clarity and efficiency.
- Organized and maintained accurate medical records in compliance with regulatory standards.
- Facilitated the preparation of medical documentation for insurance claims processing.
Product Manager
Donovan Werke
07.2017 - 01.2020
- Collaborated with cross-functional teams to define product vision and roadmap.
- Conducted market research to identify customer needs and trends for product enhancement.
- Developed user stories and prioritized backlog items based on stakeholder feedback.
- Facilitated regular sprint reviews to ensure alignment with project goals and timelines.
Sales Force Effectiveness Manager
Abbott Laboratories Limited
05.2013 - 07.2014
- Led cross-functional teams to improve operational efficiency and streamline processes.
- Developed and implemented strategic initiatives to enhance product quality and customer satisfaction.
- Mentored junior staff, fostering a culture of continuous improvement and professional development.
- Analyzed market trends to inform product development strategies and competitive positioning.
Central America and Dominican Republic Training Ma
Abbott Laboratories Limited
05.2010 - 05.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Senior Product Manager
Abbott Laboratories Limited
01.1996 - 01.2010
- Led cross-functional teams to define product vision and roadmap.
- Oversaw product lifecycle from conception through launch, ensuring alignment with market demands.
- Analyzed customer feedback and market trends to inform strategic product decisions.
- Collaborated with engineering and design teams to optimize user experience and functionality.
Education
No Degree - English Education
English Language Institute
Univ. Alabama In TuscaloosaaA01-1990
Bachelor of Science - Health Care Management
Universidad San Carlos De Guatemalaa
Guatemala City, Guatemala01-1989
Skills
- HIPAA compliance
- Patient confidentiality
- Verbal communication
- Clinical documentation
Accomplishments
1. Best Practice in Similac Business Development.
2. Certificate for planning and implementing marketing strategy to defend Similac position against competitor.
3. Development of the "Eye Q Recovery Marketing Strategy Worldwide"
4. Training Manager Certification of Excellence.
5. Accomplishment for achieving Sales Forece KPI´s.
Timeline
Medical Coordinator
Hospital Herrera
10.2020 - 01.2024
Product Manager
Donovan Werke
07.2017 - 01.2020
Sales Force Effectiveness Manager
Abbott Laboratories Limited
05.2013 - 07.2014
Central America and Dominican Republic Training Ma
Abbott Laboratories Limited
05.2010 - 05.2013
Senior Product Manager
Abbott Laboratories Limited
01.1996 - 01.2010
No Degree - English Education
English Language Institute
Bachelor of Science - Health Care Management
Universidad San Carlos De Guatemalaa
Pilates, Candle Business and Watch Movies
1. Reinventing myself by learning how to make candles with the vision of make it a business to have income.
2. Pilates - My favorite way of doing exercise as well as getting out of my house and do something useful for my well being.
3. I am a TV lover, I love to watch series specially Drama ones.