Camilo Morales Alburez
Guatemala City,07
Summary
Self-assured service and distribution advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .
Overview
1
1
year of professional experience
Work History
Distribution Associate
MG vapes
Ciudad De Guatemala, All The 22 Guatemalan Departments
05.2024 - 09.2024
- Organized and distributed merchandise to designated areas, as well as opening routes of distribution for upcoming points of interest.
- Reported any defective products or damaged items to supervisors.
- Managed customer orders by selecting appropriate products from inventory for a fluid sale rate in their establishments.
- Collaborated with other departments, such as customer service, sales, and accounting representatives, to resolve issues related to order fulfillment processes.
- Used vendor knowledge to determine delivery procedures, routes, and rates.
- Responsibilities: Order processing, inventory management, documentation, and record keeping.
Automotive Service Advisor
Importadora A&M
Ciudad De Guatemala, Guatemala City
01.2024 - 05.2024
- Greeted customers, identified their needs and provided advice on automotive services.
- Provided estimates of repair costs to customers and discussed options with them.
- Scheduled appointments for vehicle service and repairs as requested by customers.
- Resolved customer complaints promptly in a professional manner while adhering to company policies.
- Processed customer payments for parts and labor charges using a point-of-sale system.
- Responsibilities: Client interaction, sales strategy, negotiation, follow-up, product knowledge.
Education
High School Diploma -
Han Al American School
Guatemala City05-2024
Skills
- Adaptability
- Critical thinking
- Digital literacy
- Collaboration
- Creativity
- Ethical responsibility
- lnclusivity
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Distribution Associate
MG vapes
05.2024 - 09.2024
Automotive Service Advisor
Importadora A&M
01.2024 - 05.2024
High School Diploma -
Han Al American School
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