Ana Lucia Rodriguez Garcia
Procurement Specialist
Guatemala,GU
Summary
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
26
26
years of post-secondary education
Work History
Procurement Agent
US Embassy in Guatemala
5 2016 - 5 2024
- Review scopes of work in order to advertise tenders for purchase orders and contracts up to $250,000 each, by creating RFQ or RFP based on the requester´s requirement.
- Built scopes of work base on requester´s requirements by creating RFQ or RFP , for purchases with ahigh limit US Government credit card advertised in the US Embassy website up to a limit of $25,000 per transaction.
- Reduced procurement lead time by streamlining vendor communication and order management processes.
- Studied and evaluated formal bids and made recommendations for awarding contracts.
- Evaluated procurement activities and recommended needed improvements.
- Control and follow up with different agencies service contracts rendered in different units of host government for their continuity or renewal. When contract was near expiration , a Scope of work was drafted to advertised for tender five year contract for different types of services.
- Credit Cardholder for US Government credit card program with a total monthly limit of $100,000 , with high limit transactions of $25,000 and micro purchases of $10,000.
- Administrative support to office , access requests, arranging meetings with programs for procurement follow up.
- Holder of a US Government security clearance, and background check.
- Logistics coordination for delivery , installation and payment of all purchase goods.
- Contribution in donation of goods and services for host government, IT equipment , furniture , special security equipment.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Driving official vehicles.
- Site visits to different projects and unify criteria for uniform request.
- Established and managed supplier and vendor relationships.
- Performed negotiations for contract terms and conditions.
- Located best options for suppliers and made frequent purchase updates.
- Monitored all purchase requisitions and handled adjustments with vendors.
- Maintained accurate records of all procurement transactions for audit purposes and historical analysis.
- Ensured compliance with internal policies and external regulations during the procurement process.
Junior Buyer
SJS Commercial (Grupo Cemaco)
10.2015 - 05.2016
- Issuance of Purchase Orders for suppliers for sale on Amazon website.
- Tracking shipments sent to our warehouses.
- Claims to intermediaries for shortages.
- Resolve quality problems.
- Analysis of profitability information in purchasing for items sale.
- Virtual inventory management.
- Product costing.
- Reduced lead times through proactive communication with vendors about delivery schedules and potential delays.
- Maintained detailed records of all purchases, enabling effective tracking of expenses and supplier performance.
- Implemented a centralized purchasing system, improving accuracy and reducing processing time for purchase orders.
- Maintained complete documentation and records of all purchasing activities.
Project Procurement Lead
Grand Bay Paper Papelera Internacional
02.2014 - 07.2015
- Ensure that execution of more than 25 vendors for project of installation of a new paper mill and modification of de-ink plant, in PAINSA Rio Hondo , Zacapa´s plant..
- Project was completed in March 2015 , achieving budget efficiency through negotiations with suppliers from Guatemala, Italy, Brazil and Canada.
- Make payments to overseas suppliers more efficient.
- Negotiation of warranties for buildings (civil work), civil work supervision, control and mechanic equipment, metal-mechanic structuring , electrical connections, grounding, lighting rods , and automatization services.
- Coordination and purchase of equipment and mobile equipment for paper mill installation , and providing every foreign request, as well as for the de-inking plant upgrade.
- Continuous project meetings with vendors , for their certification and clarify their statement of performance, and completion dates.
- Monitoring on-site vendor to work harmonically, and coordinate with internal and external supervisors for timely performance.
- Supervision and control of Project warehouse, that safeguarded over $2 million in electrical and control equipment.
- Coordination of third party services for off-site vendors.
- Payment for local vendors supervision.
- Purchase orders for supplies and equipment
- Purchases orders for professional services
- Attend to all requests from internal customers and users to be fulfilled.
- Conducted market research to stay abreast of industry trends, enabling informed decision-making in procurement activities.
- Ensured compliance with relevant laws, regulations, policies, standards, guidelines throughout the entire procurement process.
- Reduced corporate expenses by driving cost-effective vendor and supplier purchases.
- Increased efficiency in procurement operations by implementing best practices in sourcing, vendor management, and contract administration.
- Drove value engineering initiatives that resulted in cost-effective solutions without compromising quality.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
International Purchasing Agent
Grand Bay Paper Papelera Internacional
09.2007 - 01.2014
- Managed over 30 vendors and suppliers locally , and 25 international vendors.
- Coordinate the purchase of supplies for the paper conversion plan as well as the production plan, in accordance with the production plan.
- Carry out negotiations with key stakeholder for the uninterrupted supply for production management, as well as the conditions of payment and receipt in a timely matter , all consumables, spares and different parts to machinery.
- Analyze and procure fuels in an effective and efficient way to save costs.
- Purchase of various machinery and supplies internationally.
- Purchase of raw materials (recycling paper) in Guatemala and abroad.
- Optimization measures to reduce production costs.
- Handle quality claims and rejections, follow up with vendors to comply with standards.
- Search for new vendors , in order to have variety , and program test runs.
- Execution and follow-up of purchase orders, and contracts
- Request and follow-up on overseas payments.
- Resolved caller issues quickly and thoroughly.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Maintained comprehensive product and service knowledge for accurate, informative customer advice.
- Mentored junior agents within the team, sharing insights and best practices to support their professional growth and contributions to the agency''s success.
- Adopted customer feedback in process and system improvement initiatives.
- Verified and improved quality standards by analyzing customer service metrics.
Import and Export Assistant
Grand Bay Paper Papelera Internacional
02.2007 - 09.2007
- Coordinate traffic delivery of raw material (recycled paper) to production plant in Rio Hondo Zacapa .
- Monitored shipment progress, communicating updates to relevant parties to ensure successful deliveries.
- Developed strong relationships with vendors, customers, carriers, and internal teams to foster a collaborative environment in the export process.
- Enhanced customer satisfaction with timely order processing and proactive issue resolution.
Import and Purchasing Coordinator
Sensormatic
02.2004 - 12.2006
- Purchase of equipment abroad and direct import.
- Dealing with customs, both air express and warehouses.
- Coordination of equipment and spare parts warehouse and plan the appropriate purchase of equipment according to inventories.
Education
Some College (No Degree) - Marketing
Universidad Mariano Gálvez
Guatemala City 01.2010 - 06.2025
Bilingual Secretary -
Instituto Guatemalteco Americano IGA
Guatemala City, GU 01.1998 - 05.2000
Elementary And Junior High -
Liceo Frances
Guatemala City, GU 01.1989 - 05.1997
Certifications
Skills
Problem-Solving
Customer service and care
Positive Attitude
Customer service abilities
Clear Communication
Customer Complaint Resolution
Critical Thinking
Organizational Skills
Personal Information
- Date of Birth: 09/28/82
- Marital Status: Single
Languages
Spanish
English
French
References
- Mildred de Pivaral, US Embassy Guatemala / INL
Cellphone : 4035-8136
Email: mildreddepivaral@gmail.com
- Ricardo Torres,US Embassy Guatemala / USAID
Cellphone: 4745-3367
Email: prosedi@gmail.com
- Virgilio Garcia, Grand Bay Paper Papelera Internacional
Cellphone; 4050-0106
Email: virgilio.garcia@painsa.com.gt
- Carlos Ramirez, Grand Bay Paper Papelera Internacional
Cellphone: 5550-5136
Email: carlos.ramirez@painsa.com.gt
Timeline
Junior Buyer
SJS Commercial (Grupo Cemaco)
10.2015 - 05.2016
Project Procurement Lead
Grand Bay Paper Papelera Internacional
02.2014 - 07.2015
Some College (No Degree) - Marketing
Universidad Mariano Gálvez
01.2010 - 06.2025
International Purchasing Agent
Grand Bay Paper Papelera Internacional
09.2007 - 01.2014
Import and Export Assistant
Grand Bay Paper Papelera Internacional
02.2007 - 09.2007
Import and Purchasing Coordinator
Sensormatic
02.2004 - 12.2006
Bilingual Secretary -
Instituto Guatemalteco Americano IGA
01.1998 - 05.2000
Elementary And Junior High -
Liceo Frances
01.1989 - 05.1997
Procurement Agent
US Embassy in Guatemala
5 2016 - 5 2024
Certifications
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