Ana Silvia María Noriega Flores

Technical Support from iRobot, help the customer to verify why their Roombas are not working properly, from proper maintenance, connectivity issues, replace the parts

• Provided support to real estate agents with the website or the Zillow application, such as uninstalling or installing the application testing if they received calls from clients, checking why properties were not appearing on the website, etc

Provide information to third parties about customers' car or house insurance.

Support customers to make payments for thier house or car insurance, help customers to transfer their callls to their insurance agents

• Intermediary between the bank and the client, to verify the client's credit report and check if the account was not in collections, bankruptcy, if it had been transferred to another bank, as well as if it was not tied to any property or vehicle
• After verifying that the client had all payments on time, a copy of the credit report was sent to their lender, and they could provide them with the loan or refinance their home

• After the physical inspection was completed to verify that it was a professional environment suitable to receive potential buyers, the owners of the mortgages asked Corelogic to verify all the information, for example, if the name of their company, phone numbers, address matched the NMLS, yellow pages, verify that the owner of the company did not have a fraud alert, if there was any outstanding balance, a pending lawsuit, etc
• If all the information was correct the company could continue to work