Ana Mendez
Mixco
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experience managing outbound and inbound calls.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Allied Global
02.2022 - 03.2023
- Managed high-stress situations, maintaining professionalism under pressure while resolving customers concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Adapted quickly to new technologies introduced into the call center environment, utilizing tools effectively during customer interactions.
Education
High School Diploma -
Escuela Nacional De Formación Secretarial No.
10.2020
Skills
- Call Management
- Scheduling
- Complaint resolution
- Payment Processing
- Call Documentation
- Order Processing
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Customer Service Representative
Allied Global
02.2022 - 03.2023
High School Diploma -
Escuela Nacional De Formación Secretarial No.
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