Java
Allan Kenny Casasola Sotz
Software And Sciences Engineer
Guatemala
Summary
Excellent communication skills and extensive experience working with clients and partners.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Development and adjustments of the sales and after-sales process in the CRM system for corporations and retail clients, which include the activation / deactivation of services, changes of plans, management of large accounts, suspensions, and reactivations of service, among others.
Development of post-sales processes for prepaid customers, communicating the CRM with Tecnotree to change profiles, change packages, recharge or change subscriber information.
Overview
15
15
years of professional experience
14
14
years of post-secondary education
Work History
Software Architect
Beesion Technologies
04.2014 - Current
- Optimized database structures for improved query performance, resulting in faster response times for endusers.
- Mentored junior developers on best practices in software architecture design and coding techniques, fostering a culture of continuous learning and growth within the team.
- Enhanced software performance by identifying and resolving system bottlenecks through thorough code analysis and optimization.
- Conducted regular performance evaluations of existing systems for potential improvements or upgrades based on emerging trends or changing business needs.
- Analyzed software architecture for weaknesses, recommending and designing.
- Developed application architecture strategy to specifically align with employer business goals.
Senior Analyst Developer
Administradora De Servicios Y Personal, S.A.
01.2012 - 04.2014
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
- Worked on modernization, design, and implementation of the organization's CRM. Implement it in the company's offices in the countries of Central America and Panama. Improving communication and obtaining information processes.
Software Developer
Viaro Networks
01.2010 - 01.2012
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Contributed to positive team environment through effective communication, problem-solving, and collaboration skills.
- Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
- Work as TCL Developer who designed in 100% agile environment of Business Rules Engine, helping UCLA to create new control system for medical research projects and manage available resources for each one.
Education
MBA - International Business
Universidad Mariano Gálvez De Guatemala
Guatemala 01.2012 - 10.2016
Software And Sciences Engineer - Computer Engineering
Universidad Mariano Gálvez De Guatemala
Guatemala 01.2006 - 04.2013
High School Diploma -
Colegio Lehnsen Roosevelt
Guatemala 01.2004 - 11.2005
Skills
Architecture improvements
DevOps Practices
Microservices Architecture
Data Modeling
Software Analysis
Software Development Lifecycle
Problem-Solving
Adaptability and Flexibility
Software
Net
Javascript
HTML
CSS
SQL
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Software Architect
Beesion Technologies
04.2014 - Current
Senior Analyst Developer
Administradora De Servicios Y Personal, S.A.
01.2012 - 04.2014
MBA - International Business
Universidad Mariano Gálvez De Guatemala
01.2012 - 10.2016
Software Developer
Viaro Networks
01.2010 - 01.2012
Software And Sciences Engineer - Computer Engineering
Universidad Mariano Gálvez De Guatemala
01.2006 - 04.2013
High School Diploma -
Colegio Lehnsen Roosevelt
01.2004 - 11.2005
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