Alejandrina McKnight
Administrative Manager
Guatemala City,Guatemala
Summary
Dedicated and meticulous Office Manager with over 6 years of experience excelling at prioritizing, completing multiple tasks simultaneously and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within.
Overview
6
6
years of professional experience
Work History
Administrative Manager
Recital Software
Vancouver, Canada
01.2023 - 09.2023
- Engineered process reformation achieving a 75% reduction in paperwork, streamlined communication among 8 departments
- Pioneered data-driven resource optimization, resulting in a remarkable 25% surge in team efficiency (saving over 20 hours weekly), and implemented streamlined resource allocation that slashed project turnaround time by 40%, boosting overall team productivity
- Proactively disseminated crucial information, empowering the team for future strategic ventures, and regularly provided prompt updates on interactions with potential clients, enhancing decision-making (resulting in a 20% increase in client engagement)
- Displayed legal expertise by producing essential materials (NDAs, IP agreements, service contracts), streamlining onboarding, and fortifying collaborative partnerships.
Administrative Manager
Hassle Free Cargo
Los Angeles, California
07.2019 - 01.2023
- Engineered a transformative shift towards Executive Efficiency and Operational Expansion: Elevated customer relations by 30% while ensuring meticulous legal compliance
- Established a thriving company office in Guatemala City, expanding global presence and revenue potential by 50%
- Orchestrated CEO's meticulous schedule, travel arrangements, and meetings, optimizing resource allocation and influencing strategic decisions
- Negotiated with third-party vendors, leading to a 25% reduction in procurement costs and significantly contributing to financial growth.
Customer Service Supervisor
Royal Caribbean International
Guatemala City, Guatemala
2017.10 - 2019.06
- Utilized critical thinking to break down complex problems, evaluate multiple solutions, and make data-driven decisions, resulting in a 20% increase in problem-solving efficiency.
- Demonstrated efficient time management, consistently meeting deadlines and boosting productivity, achieving a 15% reduction in project completion time.
- Strengthened communication skills through regular interactions, leading to a 25% improvement in team collaboration and cohesion.
- Effectively demonstrated leadership skills by overseeing projects from concept to completion, resulting in a 10% increase in project success rate.
- Identified issues, analyzed information, and provided innovative solutions to complex problems, resulting in a 30% resolution rate.
- Thrived working within tight deadlines and fast-paced settings, consistently delivering high-quality results and achieving a 20% increase in productivity.
Education
Residential & Corporate Interior Design Diploma
PCS Internacional
08.2019
4th semester in Translation & Interpretation
Universidad de San Carlos de Guatemala
12.2017
Skills
- Efficiency Enhancement
- Strategic Planning
- Problem-Solving
- Tech-Savviness
- Virtual Collaboration Tools
- Data Management
- Process Optimization
- Resource Allocation
- Cross-Functional Communication
- Innovation
- Organization and Multitasking
- Staff Management
Projects
Branding Manager | Guat-A-Coco
Company’s Culture & Image Advisor | Nabs Group Global Marketing & Media S.A.
Marketing Campaign Manager | Israel Health Services
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Comfort is the worst addiction and a cheap ticket to depression."
Victoria Rocean
Timeline
Administrative Manager
Recital Software
01.2023 - 09.2023
Administrative Manager
Hassle Free Cargo
07.2019 - 01.2023
Customer Service Supervisor
Royal Caribbean International
2017.10 - 2019.06
Residential & Corporate Interior Design Diploma
PCS Internacional
4th semester in Translation & Interpretation
Universidad de San Carlos de Guatemala
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