Luis Fernando Lopez Giron
La Antigua Guatemala,Sacatepequez
Summary
Able to demonstrate my skills and knowledge, over time I have gained a lot of experience in different fields, technological, educational and customer service, for being part of my career I have dedicated myself to studying self-taught programming languages that I have an intermediate level management and I want to get new experience
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Retention Customer Service Representative
VXI Global solutions
Guatemala , Guatemala
01.2022 - Current
Within my job I had to attend to clients who wanted to cancel services, my main task was to create strategies and offers for clients to stay with our services and at the same time I also did customer service, processing payments and technical problems
Customer Service Representative
24-7 Intouch
Guatemala, Guatemala
04.2021 - 12.2021
My job was to support customers, make replacements, refunds, support as to how to place orders in the application and verify the status of orders
Spanish Teacher
HomeSchool Spanish Acadamy
La Antigua Guatemala , Sacatepequez
09.2019 - 03.2021
Lead students to be fluent in the language, apply exams and teach all 4 Spanish courses
Education
High School Diploma -
Colegio Antigua
La Antigua Guatemala 01.2016 - 11.2018
System Ingineering
Mariano Gálvez
La Antigua Guatemala 02.2021 - Current
Skills
Creative problem solving
Complaint resolution
Report preparation
[Type] education
Group and individual instruction
Certification
Spanish Teacher
Timeline
Retention Customer Service Representative
VXI Global solutions
01.2022 - Current
Customer Service Representative
24-7 Intouch
04.2021 - 12.2021
System Ingineering
Mariano Gálvez
02.2021 - Current
Spanish Teacher
HomeSchool Spanish Acadamy
09.2019 - 03.2021
Spanish Teacher
09-2019
High School Diploma -
Colegio Antigua
01.2016 - 11.2018